{"data":[{"id":1,"attributes":{"slug":"terms-and-conditions","title":"Terms and Conditions","content":"

Terms and Conditions

\n\n

2025-03-11 Version

\n\n**THESE TERMS AND CONDITIONS** govern the legally binding relationship between VCSphere Ltd. a company duly existing under the laws of Liechtenstein and with its registered office at\nBahnstrasse 3, 9494 Schaan, Liechtenstein (“VCS”) operating an internet marketplace under the brand name “Spryr”, retrievable under the Website (“Spryr”), and its Customers.\n\n \n\nAny access to Spryr and/or use of any of the functionalities, services and products offered by VCS (“Services”) are subject to full, unconditional, and validly expressed acceptance and \nconfirmation of these Terms by the respective Customer.\n\n \n\nThese Terms constitute the entire terms and conditions between VCS and each Customer with regard to access and/or use of the Services. No other general terms or conditions shall apply \nfor the relations set herein, unless expressly consented prior by VCS. These Terms shall be available and accessible on the following web address: [https://spryr.com/terms](https://spryr.com/terms) (PDF)\n \n\nBy confirmation of these Terms each Customer concludes an agreement with VCS to use the functionalities of the Services, which agreement shall be under the following terms and conditions:\n\n \n\n#### I.\tDEFINITIONS\n \n\nUnless the context otherwise requires, the following capitalized terms shall have the following meanings:\n\n \n\n1. Accommodation Fee(s) – shall refer to the fee(s), due from the Customer for any Accommodation Service purchased by the Customer through Spryr, which is indicated by the respective Accommodation Provider to \nVCS through the API (or through other communication means) and further displayed for sale on Spryr to the Customer.\n \n\n2. Accommodation Provider(s) – shall refer to any Person which is, directly or indirectly, offering and/ or selling Accommodation Services through Spryr.\n \n\n3. Accommodation Service(s) – shall mean any accommodation service provided to Customers, including but not limited to: accommodation in resort, hotel, motel, apartment, villa, or other place of lodging and any additional services offered, directly to VCS by the Accommodation Provider or indirectly through third parties, including but not limited to upgrades, incidental charges, additional luggage, priority seating, meals, mini-bar, dry cleaning and laundry, transportation and any other travel or related product or service as from time to time available, offered or sold to a Customer through Spryr.\n \n\n4. Affiliate – shall mean any Person directly or indirectly controlling or controlled by or under direct or indirect common control with such specified Person. For the purposes of this definition, “control” when used with respect to any specified Person means the power to direct the management and policies of such Person, directly or indirectly, whether through the ownership of voting securities, by contract or otherwise; and the terms “controlling” and “controlled” have meanings correlative to the foregoing.\n \n\n5. AML-KYC Policy – shall refer to the rules and policies, as amended from time to time, to prevent illegal activity, including anti-money laundering (“AML”), counter-terrorist financing (“CFT”) and know your customer (“KYC”) procedures required by any company acting as payment service provider for VCS from time to time. At present Stripe acts as payment service provider for VCS and ensures full compliance with applicable AML, CFT, and KYC legislation. Further information shall be available and accessible at [https://stripe.com/at/legal/ssa](https://stripe.com/at/legal/ssa) and [https://stripe.com/privacy](https://stripe.com/privacy), and which are incorporated herein by reference.\n \n\n6. API (Application programming interface) – shall for the purpose of these Terms refer to a software communication system, which provides connectivity and communicational channel regarding Accommodation Services between VCS and the Accommodation Providers.\n \n\n7. Basic Data – shall mean the registration data required from the Customer for purchasing Accommodation Services, which can be gathered either at Registration.\n \n\n8. Booking – shall refer to each request of a Customer, electronically submitted through Spryr to purchase Accommodation Service(s).\n \n\n9. Booking Confirmation – shall refer to the confirmation of any Booking of Accommodation Services, of which the Customer shall be informed through email to the email address provided at Registration. Booking shall only become binding when and if a Booking Confirmation is sent to and received by Customer.\n \n\n10. Cookie Policy - shall refer to the rules and policies of VCS, as amended from time to time, to describe what cookies are and how VCS collects information, including the type of cookies used, from Customers and how the information of Customers is used. By choosing to access Spryr without blocking or deactivating the cookie or choosing other technologies to avoid the cookie, you agree to the use thereof and collection of personal data in accordance with the Cookie Policy and our Privacy Policy. Cookie Policy shall be available and accessible at [https://booking.spryr.com/cookie-policy](/info/cookie-policy).\n \n\n11. Customer – shall refer to each Person, which accesses and/or uses any of the Services, including but not limited to the functionalities of Spryr for the purposes of reviewing and/or purchasing of Accommodation Services.\n \n\n12. Force Majeure – shall be any event which is beyond the reasonable control of VCS and/ or any Accommodation Provider and which affects the ability of VCS and/ or the respective Accommodation Provider to fulfil some of their obligations under these Terms or provide any of the Accommodation Services purchased. Force Majeure shall include without limitation: natural disasters (earthquakes, floods, fires), pandemic or epidemic restrictions or global or local travel bans; wars, riots, strikes, acts of terrorism, lockdowns, governmental restrictions, transport bans and/ or border closing, Acts of God, suspension of service which VCS cannot control such as system shutdown or technical problem caused by the suppliers of VCS, bankruptcy, insolvency or cessation of trade of any carrier and/ or supplier used by VCS or other events beyond the reasonable control or remedy of VCS.\n \n\n13. Non-Refundable Booking – shall mean a Booking, for which, if cancelled by the Customer after Booking Confirmation, the Customer shall not be entitled to receive any refund or part of the amounts paid by the Customer in regard to such Accommodation Service.\n \n\n14. Payment Provider – shall refer to any company acting as payments service provider for VCS from time to time. At present Stripe Inc. or their subsidiaries, as found on their official website [https://stripe.com](https://stripe.com), acts as payment service provider for VCS and is referred to when using the term Payment Provider.\n \n\n15. Person – shall mean any individual over the age of 21, corporation, partnership, limited liability company, joint venture, association, joint stock company, trust, unincorporated organization or government or any agency or political subdivision thereof.\n \n\n16. Prepaid Deal – shall refer to any Accommodation Services purchased through the Website, where the payment of the Accommodation Fee shall be procured by the Customer to the Payment Provider.\n \n\n17. Privacy Policy – shall refer to the rules and policies of VCS, as amended from time to time, for processing, administration, storage and deletion of Customer's personal data. Privacy Policy shall be available and accessible at [https://booking.spryr.com/privacy](/info/privacy-policy).\n \n\n18. Provider's Terms – shall refer, where applicable, to the terms and conditions of Accommodation Providers, which the Customer requires to explicitly approve and consent to as a condition for booking certain Accommodation Services.\n \n\n19. Registration – shall refer to the process of creation of a Spryr Account and/or verification of Customer's identity, by means of username and password generated directly through Spryr or upon submission of a Booking.\n \n\n20. Reservation – shall refer to each request of a Customer, electronically submitted through Spryr to purchase Accommodation Services, which shall be held available for the requesting Customer for Booking for a certain period of time.\n \n\n21. Sanctioned Countries – shall mean each country, state and/ or jurisdiction, which is subject to international sanctions imposed by either the United Nations and/or European Union and/or the United States of America.\n \n\n22. Service(s)- shall mean any of the functionalities, services and products offered by Spryr to Customers from time to time.\n \n\n23. Social Networks Authentication – shall refer to the process of creation of Customer's Spryr Account and/or verification of Customer's identity through integrated internet-based social media such as Facebook, Twitter and Google and others as indicated from time to time by VCS.\n \n\n24. Spryr Account – shall refer to an account with Spryr through which the Customer may book Accommodation Services and use other functionalities on the Website as available from time to time.\n \n\n25. Taxes – shall include all regulatory taxes, which are in fixed percentage of the respective chargeable payment and typically include taxes imposed over sales of products such as Value Added Tax (EU) or Sales Tax (USA).\n \n\n26. Terms – shall refer to these terms and conditions and as amended from time to time.\n \n\n27. Variable Fees and Charges – shall include those fees, taxes and charges, which are usually not included in the Accommodation Fee and are usually dependent on various entities and factors, such as resort or hotel policies and tariffs, city and jurisdictional fees and taxes etc. Variable Fees and Charges shall include but not be limited to: City tax, Tourist tax, Local tax, Lodging tax, Transient Occupancy tax, Municipality fee, Property/Hotel fee, Environmental fee, Resort fee (also known as a facility fee, a destination fee, an amenity fee, an urban fee or a resort charge).\n \n\n28. Website – shall refer to the official website [https://booking.spryr.com/](https://booking.spryr.com).\n\n\n \n\n#### II.\tGENERAL PROVISIONS\n\n \n\n1.\tVCS is an innovative travel and hospitality marketplace and trading platform, which offers all Customers access to various Accommodation Services for promotional prices.\n \n\n2.\tBy accessing or using the Website, the Customer agrees that the Customer has read, understood, and accepted all of these Terms, as well as any other supplemental policy referenced or incorporated herein, including but not limited to the Cookie Policy, Privacy Policy, Payment Provider's AML-KYC Policy, Provider's Terms, and such other rules and policies in effect from time to time. \n \n\n3.\tEach Customer acknowledges and understands that functionalities of the Website can only be used by Customers when the rules and conditions herein described are fully met by the Customer respectively obliged under the corresponding clause of these Terms.\n\n\n \n\n#### III.\tACCESS TO WEBSITE\n\n \n\n1.\tThe Customers acknowledge that any Person can access the Website and review Accommodation Services on offer. Obtaining a Spryr Account is not necessary for such review. For avoidance of any doubt, Booking of Accommodation Services on offer shall be available for any Person only after Registration is completed under these Terms.\n \n\n2.\tUpon Registration, any Customer shall freely and willingly provide its Basic Data for the purposes of obtaining a Spryr Account. By accepting these Terms, the Customer agrees to disclose Customer's residency in the Registration process. The Basic Data must be true and accurate and in accordance with the Customer's national jurisdiction as of Registration and Booking.\n \n\n3.\tVCS has full discretion to determine and/or to change the requirements for Registration and update the Registration process from time to time.\n \n\n4.\tFaulty Basic Data may cause consequences for which VCS cannot be held liable. Therefore, VCS won't allow any Customer to proceed with any Bookings should such Customer abstain from declaring the Basic Data on the Website. In case any financial damage occurs due to false Basic Data declaration, it will be covered by the Customer in full and such Customer indemnifies and hold VCS harmless from and against all damages, costs, and expenses in connection with same.\n \n\n5.\tAny and all data gathered from a Person to the extent it qualifies as personal data under GDPR, shall be stored and processed in accordance with the Privacy Policy of VCS.\n \n\n6.\tRegistration with VCS and Bookings may only be made by Persons with full legal and contractual capacity and capability and in accordance with the laws of their national jurisdiction.\n \n\n7.\tA corporate entity shall be considered legally capable if it is fully incorporated and existing under the laws of the country of its incorporation and if the Registration with VCS is conducted on behalf and on account of this entity by its legal representative.\n \n\n8.\tLegal and contractual capability of natural persons shall be in accordance with the laws of their country of nationality and/ or domicile, but in all cases a natural person shall not be considered legally capable if it is less than 21 years of age. Persons that meet the jurisdictional age criteria for legal capability shall be considered capable, until proven otherwise.\n \n\n9.\tEach Customer, if legally capable under the laws of its jurisdiction of seat, domicile and/ or nationality, shall be solely responsible to check and ascertain if it is also legally capable under the laws of any other jurisdiction, where Accommodation Services shall be used by this Customer trough the Marketplace. VCS shall not be in any way responsible if any Customer is in violation of any such jurisdiction legal capability laws and regulations and/ or if such Customer cannot use any Accommodation Service reserved and/ or paid due to incapability.\n \n\n10.\tEach Customer is obliged to access its Spryr Account only personally or through a duly authorized representative. The Customer will be solely obliged to keep its access data protected and VCS bears no liability whatsoever for any misuse of Customer's Spryr Account by an unauthorized third party or any other unauthorized actions performed through the Spryr Account of the Customer by such third party.\n\n\n \n\n#### IV.\tOFFERED ACCOMMODATION SERVICES\n\n \n\n1.\tThe contractual provisions and conditions of Accommodation Services accessible at Spryr may vary as each Accommodation Service shall be offered under the rules, regulations and Provider's Terms of the specific Accommodation Provider. The contractual provisions and conditions applicable on a specific Accommodation Service shall be displayed before Booking and will be confirmed to the Customer in the Booking Confirmation. In case of any contradiction between the Terms and the Provider's Terms, the Provider's Terms shall prevail over the Terms. \n \n\n2.\tVCS shall not be held responsible for the content of any offer of an Accommodation Service through Spryr. Should at any point in time VCS has reasonable suspicions that certain Accommodation Services offered through Spryr either: (i) contains false or misleading information, or (ii) is related to crime or administrative violation, or (iii) has content that is contradictory to any of the provisions of these Terms, VCS has the full right to suspend the publication and availability of any such offer of Accommodation Service, until proven otherwise. VCS shall have the right to also suspend or delete any publication of Accommodation Services in case VCS receives act of competent court or other legitimate administrative body requesting suspension or deletion of such offer.\n\n\n \n\n#### V.\tRESERVATION AND BOOKINGS OF ACCOMMODATION SERVICES\n \n\n1.\tCustomers shall have the option to review Accommodation Services available at Spryr, as well as to select and purchase certain Accommodation Services by making of a Reservation through the Marketplace. \nVCS and/ or Accommodation Provider has the right to reject or cancel any booking of an Accommodation Service if it is established that the Customer has provided false, misleading and /or inaccurate information. If such act of the Customer might constitute a fraud or other crime, VCS has the full right to report such suspicions to the competent authorities.\n \n\n2.\tCustomer can select an offered Accommodation Service and choose between all variable options for Accommodation Services existent in such offer before finalizing the booking of the Accommodation Service. Before completion of the Booking the following information will be indicated to the Customer: \n \n\n 2.1. \tthe amount of the Accommodation Fee;\n \n\n 2.2. \tthe amount of Taxes;\n \n\n 2.3. \tthe amount of Variable Fees and Charges (to the extent indicated below in the section Prices & Fees);\n \n\n 2.4. \tterms of payment (e.g. Prepaid Deal);\n \n\n 2.5. \tProvider's Terms, if applicable;\n \n\n 2.6. \tcancellation policy, if applicable.\n \n\n3.\tWhen the Customer selects the required Accommodation Services, the Customer will submit the Booking of the Accommodation Service to VCS by clicking on the respective button, available on the Website. The Customer hereby acknowledges that Bookings will be completed only based on the necessary Basic Data and Additional Data information provided by the Customer.\n \n\n4.\tSubmitting of the Booking shall only be considered as a request for delivery of Accommodation Service under the conditions specified in the Terms but will be binding for VCS and the respective Accommodation Provider only upon receipt of a Booking Confirmation by Customer. No obligations for delivery of any Accommodation Service shall arise for VCS and/ or any Accommodation Provider until the respective Booking is confirmed through VCS by Booking Confirmation via email to the email address provided by the Customer in its Basic Data. \n \n\n5.\tThe Customer hereby understands and acknowledges that submission of the Booking shall constitute only a request for the respective Accommodation Service but shall be not binding until receipt of the Booking Confirmation. VCS reserves the right to decline any submitted Booking placed with it through the Services without giving reasons. \n \n\n6.\tThe Booking Confirmation shall confirm all the information indicated to the Customer before completion of the Booking containing information, including but not limited to, as follows: accommodation information: name of the accommodation, category, address, location and telephone number; Customer's information: Booking owner; check-in and check-out dates; room type; and such other information required or useful from time to time; and a reference number.\n \n\n7.\tUpon receipt of the Booking Confirmation, the Customer may only cancel the booked Accommodation Service if cancellation option is available for the respective Accommodation Service. When cancellation option exists, it will be exercisable under the conditions indicated in the Booking Confirmation for the respective Accommodation Service and for the respective cancellation fees and/ or penalties (when such fees or penalties are fixed as a condition for cancellation).\n \n\n8.\tCertain Bookings shall be valid and considered completed only if and when the Customer confirms the respective Provider‘s Terms, when this Accommodation Provider explicitly requires such confirmation. VCS won't be held liable for any clauses, terms, conditions, or regulations in such Provider's Terms, even if such clauses, terms and conditions or regulations are contradictory to these Terms or to any law or regulation active in any jurisdiction.\n \n\n9.\tOnly Accommodation Services displayed on the Website can be selected and booked through VCS. The electronic process for making new Bookings must be followed to ensure that VCS receive all Customer's requests. VCS won't be responsible if certain Bookings or other communication is not received due to any Customer not following the respective process.\n \n\n10.\tBookings and Reservations can be submitted only through the Website under the procedure displayed and in strict observance of the steps proposed and by choosing the options offered at each step (if different options exist). Any other type of bookings, reservation, or requests, including made by phone, fax or email will not be accepted and not be treated valid. VCS will not honor any rate certain Customer can potentially claim to have obtained in any way other than through the Marketplace.\n \n\n11.\tAll Bookings of Accommodation Services located in any Sanctioned Country must be consistent with applicable restrictions. No refunds will be made, or liability incurred with respect to any Accommodation Services, or related service arrangements that are prohibited under the respective applicable law.\n \n\n12.\tIf the Booking is a Prepaid Deal, the Customer shall be obliged to pay to VCS the full amount of the Accommodation Fee with Taxes included and all other Variable Fees and Charges at the time of Booking. \n \n\n13.\tCancellation of Bookings by the Customer and eventual refunding shall be subject to the conditions of the respective Accommodation Service, on which Booking was completed. Reservations will be cancelled automatically by VCS if no Booking is made. \n \n\n14.\tIn each Accommodation Service available, the Website shall display if the Booking is refundable or non- refundable. Such information shall be also provided upon Booking Confirmation.\n \n\n15.\tIf not explicitly stated otherwise in the Booking Confirmation, the Customer shall have no right to receive back any part of the amounts paid by such Customer regarding a Booking which was cancelled by the Customer.\n \n\n16.\tThe Customer acknowledges that no refunding might apply in case of a no-show at the Accommodation Service.\n \n\n17.\tIf the Customer has late or delayed arrival on the check-in date or only arrives the next day, the Customer is obliged to timely communicate this with the Accommodation Provider, so they know when to expect the Customer. VCS does not accept any liability or responsibility for the consequences of Customer's delayed arrival or any cancellation or charged no-show fee.\n \n\n18.\tModification of a Booking may or may not be possible. If possible, it can only be made by the Customer to the extent expressly indicated under the conditions on the Booking Confirmation.\n \n\n19.\tModification of a Booking, e.g. name of Customer or any other changes, may not be permitted and the Booking may need to be cancelled and re-booked. Any modification may be a subject to new prices and conditions.\n \n\n20.\tIf not explicitly stated that modifications are allowed, Customers will be unable to modify their Booking. VCS does not charge handling fees if modification of a Booking is possible.\n \n\n21.\tThe Customer may inform for special requests (for example, dietary requirements, cots or other special needs) through customer service under [support@spryr.com](mailto:support@spryr.com) or through other means of communication provided on the Website from time to time. Such requests will be forwarded to the Accommodation Provider. However, the Customer fully acknowledges that neither VCS nor the Accommodation Provider shall be held responsible if such special requests cannot be fulfilled.\n\n\n \n\n#### VI.\tPRICES, FEES AND PAYMENT\n\n \n\n1.\tEach Customer shall use the Accommodation Services available at the Marketplace only against full and correct payment of all fees and contributions indicated in these Terms and on the Website.\n \n\n2.\tThe Accommodation Fee will be duly indicated on the Website for each Accommodation Service and can vary depending on different accommodation options, food, and additional service options and other variables related to the respective Accommodation Service.\n \n\n3.\tThe Accommodation Fee shall be charged by VCS together with Taxes and Variable Fees and Charges chargeable by VCS and unless stated otherwise in the Booking Confirmation.\n \n\n4.\tAccommodation Fees displayed at the Website are subject to change at any time, but changes will not affect the Accommodation Services once the Customer has received the Booking Confirmation. VCS reserves the right to vary Accommodation Fees after Booking Confirmation has been given only in case of variations in applicable tax rates, VAT or other conditions beyond its control, as well as in case of exchange rate variations in excess of 3%, changes in the periods of trade fair events by hotels or similar situations.\n \n\n5.\tWhile VCS tries to ensure to its best ability that all rates on the Website are accurate, errors may occur. VCS and/ or the Accommodation Provider will be under no obligation to provide Accommodation Services to the Customer if an incorrect rate has been stated; obvious errors shall not become binding on VCS. \n \n\n6.\tBookings made for special event periods may incur special booking conditions and rates. The Customer will be notified if these conditions and rates apply at the time of the Booking.\n \n\n7.\tPrices on all Accommodation Services and all related fees and contributions under these Terms shall be indicated in United States Dollars (USD). Only if made available by VCS from time to time and upon selection by the Customer, prices may also be indicated in EURO, British pounds (GBP) as well as in the other currencies. Prices in these currencies are displayed based on data provided by the Accommodation Provider through the API (or through other communication means).\n \n\n8.\tAll payments to VCS will be made to and accepted by Payment Provider on account of VCS. Customer will provide current, complete, and accurate information for all Bookings made and will update any payment information upon request, if required by VCS or Payment Provider. \n \n\n9.\tAny payment transactions with Customers to and by VCS shall be charged in United States Dollars (USD) unless otherwise explicitly indicated. If payments are made in another currency as USD the exchange rate offered by the Payment Provider shall apply. VCS shall not and cannot be held responsible for any differences resulting of such exchange rates, which the Customer might consider negative. \n \n\n10.\tVCS shall, to its best ability, provide indication for all Variable Fees and Charges, as well as other additional fees and taxes that apply for any payment. However, VCS shall not be held responsible if VCS cannot provide the Customer correct information or cannot provide any information on certain Variable Fees and Charges, should such impossibility of VCS result from certain Accommodation Provider not providing the corresponding information or providing incorrect or misleading information. In such cases VCS shall not be held liable for any damages or lost profits incurred as a result of payment of any such taxes, charges and/ or fees. VCS shall also bear no responsibility in cases of amendments in tax and/ or travel/ tourist regulations in any jurisdiction which result or can result in changes in any Taxes, Variable Fees and Charges and other taxes, charges or statutory fees. In some countries, there is a local tax known as \"visitors' tax\", “city tax” \"tourist tax\" (or similar) and other fees including (but not limited to) resort fees or service charges, which shall be paid directly by the end consumer at the accommodation establishment and/ or at the airport. VCS shall use reasonable efforts to provide, at the time of Booking, an estimation of the applicable fees and/or local tax(es) attributable to each individual booking and payable at the time of Booking and/ or locally on arrival (“Local Tax/ Fee Estimations”). Notwithstanding the foregoing, VCS does not warrant that the Local Tax/ Fee Estimations shall be accurate, and the Customer hereby acknowledges and agrees that the Local Tax/ Fee Estimations are provided as estimates only. The Customer further acknowledges that Local Taxes/ Fee Estimations, may change from time to time. As a result, VCS cannot be held liable for any loss, costs or damages incurred as a result of the provision of such Local Taxes/ Fee Estimations. Confirmation of and the accuracy of the Local Taxes/ Fee Estimations is ultimately the responsibility of the Customer.\n \n\n11.\tThe Accommodation Fee does not include any services not explicitly specified in the Booking Confirmation.\n \n\n12.\tBased on the selections made by the Customer for type of Accommodation Service required, length of the stay (number of nights), number of persons, the Website based on the information received by the Accommodation Provider through the API (or through other communication means) will indicate total Accommodation Fee which will include all these parameters preselected by the Customer. Accommodation Fee does not include any extra services such as telephone calls, insurance, laundry service, minibar, parking, etc., which shall be paid by the Customer separately to the respective Accommodation Provider.\n \n\n13.\tThe following items could be excluded from the Accommodation Fee: (i) any refundable deposits which may be required by Accommodation Providers, (ii) non-refundable fees for services (i.e. cleaning services, Wi-Fi etc.) and (iii) Variable Fees and Charges (including Local Tax/ Fee Estimations). These should be paid by the Customer at arrival if applicable. VCS will inform Customers to the best of its knowledge of these items in the Booking Confirmation.\n \n\n14.\tAvailability of the selected Accommodation Service may be subject to change before receipt of Booking Confirmation.\n \n\n15.\tAny payment made to or facilitated by VCS and/or the Payment Provider for and on behalf of the Customer to the Accommodation Provider, will in each case constitute a payment of (or part payment of) the Accommodation Fee, Taxes and Variable Fees and Charges and the Customer shall not be able to reclaim such paid monies, except in the cases explicitly mentioned in these Terms.\n\n\n \n\n#### VII.\tSUSPICIOUS OPERATIONS AND PAYMENTS\n\n \n\n1.\tShould at any point in time VCS has reasonable suspicions that certain actions or operations procured by a Customer either: (i) are unauthorized or (ii) payments are from illegal or illegitimate source, or (iii) are related to crime or administrative violation, or (iv) operations and/ or payments might be procured without the actual knowledge of the Customer, or (v) certain action and/ or operation is contradictory to any of the provisions of these Terms, VCS has the full right (but not the obligation) to immediately and cumulatively take the following actions (until otherwise proven):\n \n\n a.\tsuspend or cancel any such suspicious action and/or operation to the extent possible;\n \n\n b.\tblock and retain any outstanding payment to the extent possible;\n \n\n c.\tremove any infringing content;\n \n\n d.\tduly inform competent authorities and banking and financial institutions; or\n \n\n e.\tconduct private investigation and request any additional information by all interested parties.\n \n\n2.\tVCS shall have the rights in the clause above also in case of:\n \n\n\n a.\tVCS receives act of competent court or other legitimate administrative body requesting any such actions;\n \n\n b.\tany third-party infringement claims related to infringements of such third-parties' legal interests related to such actions, payments or operations, unless proven that such claims are not brought to the attention of and/or supported by the competent court or jurisdiction.\n \n \n\n#### VIII.\tREPRESENTATIONS & WARRANTIES OF THE PARTIES\n\n \n\n1.\tRepresentations and Warranties of VCS\n \n\n1.1. \tVCS hereby declares and guarantees that it is duly incorporated and validly existing under the laws of its jurisdiction of incorporation and has full corporate power and authority to carry on its business.\n \n\n1.2. \tVCS has the legal right, full power and authority and all necessary consents to establish these Terms and to enter into and perform VCS's obligations under these Terms.\n\n \n\n2.\tRepresentations and Warranties of the Customer\n \n\n2.1.\tThe Customer hereby declares and guarantees that it has full legal and contractual capacity and capability under these Terms.\n \n\n2.2.\tThe Customer hereby declares and guarantees that it has full legal capacity and all necessary rights to enter in the agreement contemplated in these Terms and to fulfil its obligations under these Terms and nder the Accommodation Services sold through Spryr.\n \n\n2.3.\tThe Customer hereby declares and guarantees that it will always provide true, correct, full and actual data upon its Registration as well as anytime it makes Bookings through the Website and shall always keep such data in its Spryr Account true, actual and updated.\n\n\n \n\n#### IX.\tLIMITATION OF LIABILITY AND DISCLAIMERS\n\n \n\n1.\tVCS cannot and shall not be held liable or responsible in case of any breach or non- fulfilment of any Accommodation Provider to provide any Accommodation Service. VCS cannot and shall not be held liable or responsible for any payments lost by any Customer as a result of fraud, fishing, hacker attacks and/ or any other malicious and/or criminal activity, nor in case of any disputes between Customer and Accommodation Provider. Furthermore, VCS shall hold no responsibility whatsoever in case of due remittance or withholding of any payment by any Accommodation Provider, which act is disputed by Customer by reason of any claimed breach or non – fulfilment against the respective Accommodation Provider. VCS shall not be liable to the Customer for any indirect, special or consequential loss, including economic loss, which term shall include, but not be limited to, loss of profits, loss of use of profits, business, revenue, goodwill or anticipated savings.\n \n\n2.\tVCS shall not be responsible for any cyber-attacks and/ or viruses, data thefts, ransomwares, malware attacks, fishing, denial of service attacks, consensus-based attacks, Sybil attacks, smurfing and spoofing, fail of service providence or any of the like during the use of Marketplace functionalities, data charges, other fees and taxes associated with Customer's access and use of the Marketplace. VCS shall not be responsible in cases of unauthorized and/ or malicious acts of third-parties accessing and/ or operating with any Customer's bank account or other payment means without the necessary permission.\n \n\n3.\tIn using the Website, Customer may view content or services provided by third parties, including links to web pages and services of such parties (\"Third Party Content\"). VCS does not control, endorse or adopt any Third Party Content. VCS has no responsibility for Third Party Content, including, without limitation, material that may be misleading, incomplete, erroneous, offensive, indecent, or otherwise objectionable in your jurisdiction. In addition, the Customer's dealings or correspondence with such third parties are solely between the Customer and the third party. VCS is not responsible or liable for any loss or damage of any sort incurred as a result of any such dealings and the Customer's use of Third Party Content is at its own risk.\n \n\n4.\tVCS DISCLAIMS ANY AND ALL PROMISES, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DATA ACCURACY, SYSTEM INTEGRATION, TITLE, NON-INFRINGEMENT AND/OR QUIET ENJOYMENT, AND ANY SERVICES PROVIDED BY VCS ARE PROVIDED \"AS IS\" AND \"AS AVAILABLE.\" VCS DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, (A) REGARDING THE CONTENTS OF THE SERVICES, INFORMATION AND FUNCTIONS MADE ACCESSIBLE THROUGH THE SERVICES, ANY HYPERLINKS TO THIRD PARTY WEBSITES, OR THE SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION THROUGH THE SERVICES, OR ANY WEBSITE LINKED TO THE SERVICES (B) THAT ACCESS TO THE SERVICES SHALL BE CONTINUOUS, UNINTERRUPTED, TIMELY, OR ERROR-FREE. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, CUSTOMER ACKNOWLEDGES THAT VCS MAKES NO WARRANTIES UNDER THIS AGREEMENT DIRECTLY FOR THE BENEFIT OF ANY END USER, AND THAT VCS'S OBLIGATIONS UNDER THIS AGREEMENT ARE FOR THE BENEFIT OF THE CUSTOMER ONLY, AND NOT FOR THE BENEFIT OF ANY OTHER PERSON. IN ENTERING INTO THIS AGREEMENT, CUSTOMER REPRESENTS THAT IT HAS NOT RELIED UPON ANY REPRESENTATION OR WARRANTY OF VCS OR ITS AFFILIATES EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT.\n \n\n5.\tVCS SHALL NOT BE LIABLE FOR ANY DAMAGES CAUSED IN WHOLE OR IN PART BY (A) THE MALFUNCTION, UNEXPECTED FUNCTION OR UNINTENDED FUNCTION OF ANY COMPUTER NETWORK, INCLUDING WITHOUT LIMITATION LOSSES ASSOCIATED WITH VIRUSES, HACKING OR CYBERSECURITY BREACHES; (B) ANY CHANGE IN LAW, REGULATION OR POLICY, OR (C) FORCE MAJEURE EVENT (INCLUDING BUT NOT LIMITED TO (I) ACTS OF GOD, NATURE, COURT OR GOVERNMENT; (II) FAILURE OR INTERRUPTION IN PUBLIC OR PRIVATE TELECOMMUNICATION NETWORKS, COMMUNICATION CHANNELS OR INFORMATION SYSTEMS; (III) ACTS OR OMISSIONS OF ACTS OF A PARTY FOR WHOM VCS IS NOT RESPONSIBLE; (IV) DELAY, FAILURE, OR INTERRUPTION IN, OR UNAVAILABILITY OF, THIRD PARTY SERVICES AND SITES; (V) STRIKES, LOCK-OUTS, LABOUR DISPUTES, WARS, TERRORIST ACTS AND RIOTS; AND (VI) VIRUSES, MALWARES, OTHER MALICIOUS COMPUTER CODES OR THE HACKING OF VCS SYSTEMS).\n \n\n6.\tVCS shall not be held liable for any acts and/ or omissions of any Customer in violation of any law, rule, regulation, contract and/ or these Terms.\n \n\n7.\tVCS shall not be liable for any acts, omissions, breaches or negligence of any such independent businesses or any damages or expenses resulting from the Accommodation Services provided by certain Accommodation Provider, including but not limited to damages resulting from death, injury, illness, damage, loss, accident, theft, delays or any other irregularity or quality issues which may arise (i.e. delays, overbookings, etc.), whether directly or indirectly, from the supply of Accommodation Services by Accommodation Providers.\n \n\n8. For any claim, for which VCS is not disclaimed from liability under these Terms and/ or under the applicable law, VCS shall be liable only if:\n \n\n a.\tVCS is in intentional or gross negligent breach of any of its obligations under these Terms; and\n \n\n b.\tif such claim is made by the Customer in not more than 15 days after the check-out date as the event giving rise to such claim or, in case of series of events, the first such event which gives rise to such claim.\n \n\n9. VCS maximum liability to each Customer in connection with use of the Marketplace for any reasonable and foreseeable loss, damage, or liability which the Customer(s) may suffer or incur as a result of VCS failure, breach of contract, or the deliberate or negligent acts or omissions of any of VCS employees, shall be limited to the sum of the Accommodation Fee procured on the respective Booking.\n\n\n \n\n#### XVI.\tCORRECTIONS\n\n \n\nIf any information on the Services, including information on Accommodation Services and Booking Confirmations, contain typographical errors, omissions, or inaccuracies, including descriptions, pricing, availability, and various other information, we reserve the right to correct any errors, omissions, or inaccuracies. VCS may correct, update, or change such information on Services at any time, without prior notice. \n\n \n\n#### XVII.\tCALIFORNIA USERS AND RESIDENTS\n\n \n\nIf any complaint with us is not satisfactory resolved, you can report your complaint to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Boulevard, Suite N 112, Sacramento, CA 95834 or by telephone at (800) 952-5210.\n\n \n\n#### XVIII.\tMISCELLANEOUS\n\n \n\n1.\tThe Customer hereby agrees that if any portion of these Terms is found illegal or unenforceable, in whole or in part, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the Terms, which shall continue to be in full force and effect. Parties shall negotiate in good faith in order to agree on the terms of a mutually satisfactory alternate provision, which shall, to the furthest possible extent, produce the same effects.\n \n\n2.\tThese Terms shall be binding on Customer's successors, heirs, personal representatives, and assigns.\n \n \n3.\tCustomer and VCS are independent contractors for purposes of these Terms and the Services. Nothing in these Terms shall create any partnership, joint venture, agency, consultancy, or trusteeship.\n \n\n4.\tIt is Customer's responsibility to determine what, if any, taxes apply due to your use of Services, and it is Customer's responsibility to report and remit the correct tax to the appropriate tax authority. \n \n\n5.\tIf a Customer \n \n\na.\tmakes a Booking of an Accommodation Service and makes another Booking of an additional Accommodation Service for the same vacation and during the same visit to the Website; or\n \n\nb.\tmakes a Booking for additional Accommodation Services for the same vacation through a link provided to the Customer by VCS no later than 24 hours after receiving the Booking Confirmation for the first Booking;\n \n \n6.\tThe Customer will not benefit from rights applying to packages under Directive (EU) 2015/2302 or the UK Package Travel and Linked Travel Arrangements Regulations 2018. VCS will not be liable for the proper performance of such linked Accommodation Services.\n \n\n7.\tParticipation in Spryr and receipt of the Services, including the benefits, services, privileges or obligations in connection therewith is personal to the Customer and are not assignable or transferable, in whole or in part, by Customer. VCS may assign all or any part of its right, title and interest in Spryr to a third party determined by VCS, including, without limitation, the right of assignment to an alternative supplier/fulfiller of the benefits, services and privileges to be provided hereunder; provided that no such assignment shall materially and adversely affect any rights of Customer to receive the benefits and privileges of Spryr and receive the Services. Upon any assignment to a third party, VCS shall be released from all duties, claims, demands, or causes of action arising from or relating to Spryr or to provide Services occurring after the date of assignment.\n \n\n#### XIX.\tELECTRONIC STATEMENT AND COMMUNICATION\n\n \n\n1.\tThe Customer acknowledges that by the act of clicking or ticking on the respective field(s) on the Website, where it is described that the Customer read, understood, and confirms/ approves these Terms, shall constitute an electronic statement for acceptance, signing and confirmation of these Terms on behalf of the Customer.\n \n\n2.\tThese Terms are available and accessible at [https://booking.spryr.com/terms](/info/terms-and-conditions) and can always be downloaded in pdf. format by the Customer and stored on its device.\n \n\n3.\tThe Customer acknowledges that VCS will communicate with the Customer electronically, especially via email and through other electronic means provided for by the Services, which shall satisfy any legal requirement of communication in writing. The Customer further agrees to the electronic use and delivery of electronic signatures, Booking Confirmation and other contracts, and any other records initiated, completed, or accepted by VCS via email or through other electronic means provided for by the Service. \n\n\n \n\n#### XX.\tCONTACT\n\n \n\nFor requests, complaints, or further information with regard to the Services, please contact us at:\n\n \n\nVCSphere Ltd. \n \n\nBahnstrasse 3\n \n\n9494 Schaan\n \n\nLiechtenstein\n \n\nor via phone under\n \n\ntoll free from the US: [+1 888-506-4954](tel:+18885064954)\n \n\nfor international calls: [+1 321-204-0358](tel:+13212040358)\n \n\nor by email: [support@spryr.com](mailto:support@spryr.com)\n\n ","createdAt":"2023-05-05T14:25:28.223Z","updatedAt":"2025-03-11T15:54:54.070Z","publishedAt":"2023-05-05T14:25:29.945Z","locale":"en","localizations":{"data":[]}}},{"id":2,"attributes":{"slug":"about-us","title":"About Us","content":"

What is Spryr?

\n\n

\n At Spryr, our passion is completely changing how people select and experience their vacation\n and how much it costs.\n

\n\n

How do we do it?

\n\n

\n We partner with high-end vacation clubs, resorts, and hotels around the world to create\n“smarter” and more memorable vacation and holiday experiences. By purchasing unbooked\nweeks across our partners’ properties—which include amazing studios, suites, and villas—we\nmake them widely available to more vacationers like you. We handle everything and pass the\ndeep discounts they give us to you.

A Spryr vacation is the smartest premium\n vacation you'll find. We hand select outstanding, surprisingly affordable accommodations\n that come with all the top amenities and options you expect from a next-level vacation.\n Breathtaking views. Shimmering pools. Unforgettable experiences.\n

\n\n

Our commitment to you:

\n\n

Premium stays, not premium prices

\n Stay at some of the world's most beautiful hotels and resorts without worrying about\n your wallet.\n

Stress-free booking every time

\n Forget the hassle and headaches of complex processes and easily book your vacation all\n in one place.\n

24/7 service you can depend on

\n Contact our customer service team by phone, e-mail, or chat anytime. We're always here\n for you.\n

Book smarter

Stay longer

Save more

From the white sand beaches of the Dominican Republic to the majestic mountains of the Pacific Northwest to bustling cities across the United States, we’re here to help you “Book smarter,” “Stay longer,” and “Save more.” Sign up for our “Smart deals” to save even more on your next vacation.

\n\n

","createdAt":"2023-05-05T14:25:45.791Z","updatedAt":"2024-07-16T13:10:04.279Z","publishedAt":"2023-05-05T14:25:47.496Z","locale":"en","localizations":{"data":[]}}},{"id":3,"attributes":{"slug":"dispute-resolution","title":"Dispute resolution","content":"Under applicable law, we are obliged to inform consumers about the existence of the European Online Dispute Resolution Platform, which can be used to resolve disputes without having to go to court. The European Commission is responsible for setting up the platform: [http://ec.europa.eu/odr](http://ec.europa.eu/odr). \n\n \n\nYou can also submit your complaint directly to us at the following email address: [complaint@spryr.com](mailto:complaint@spryr.com)\n\n \n\nPlease note that we are neither willing to participate in the dispute resolution procedure under the European Online Dispute Resolution Platform nor before a Consumer Arbitration Board. To contact us, please use our email above.","createdAt":"2023-05-11T08:32:04.801Z","updatedAt":"2023-10-18T11:02:41.136Z","publishedAt":"2023-05-11T08:32:34.929Z","locale":"en","localizations":{"data":[]}}},{"id":4,"attributes":{"slug":"imprint","title":"Imprint","content":"

VCSphere Ltd.

Bahnstr. 3

9494 Schaan / Liechtenstein

\n support@spryr.com\n

Trade-Register: FL-0002.693.506-6

CEO DI Matthias Trieb

\n Notice according to the Online Dispute Settlement Regulation and Consumer Dispute Settlement Act\n

\n","createdAt":"2023-05-11T08:32:28.490Z","updatedAt":"2024-07-16T13:13:28.655Z","publishedAt":"2023-05-11T08:32:30.036Z","locale":"en","localizations":{"data":[]}}},{"id":7,"attributes":{"slug":"faq","title":"FAQ","content":"## Frequently asked questions\n\n \n\n### Contact\n\n \n\n**How can I contact the property where my reservation is booked?**\n\nThe confirmation email includes all of the contact details for the property you will be visiting. If you need help, contact our support team via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n**If I have questions, when do I contact the property and when do I contact the Spryr support team?**\n\nPlease contact our support team for any questions related to your reservation including changes, add-ons, upgrades, cancellations etc. If you have any questions that are specific to your destination or while you are on site, please contact the property's front desk.\n\n \n\n### Reservations\n\n \n\n**Are meals included in my reservation?**\n\nYes, meals are included when your reservation includes an all-inclusive service. In all other cases, it depends on the policy you selected during the reservation process.\n\n \n\n**What do I do if I lost my email confirmation?**\n\nPlease reach out to our support team via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us, and we will resend it to you as soon as possible.\n\n \n\n**When will I receive my reservation confirmation?**\n\nUsually, you get your reservation confirmation instantly. However, on rare occasions, the confirmation email could end up in your SPAM folder. If you look there and can't find it, please reach out to our support team via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n**Where can I find more information about the property's facilities?**\n\nIf you're interested in reviewing the details of the property after you have made your reservation, you can either view the details in your confirmation email, look it up again on [Spryr.com](https://spryr.com), or contact our support team via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n**Can I change the name of the other guests on my reservation?**\n\nIf you need to change details of your reservation other than the main guest name, please contact our support team via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n**I will be arriving earlier/later than the stated check-in time. Can I still check-in?**\n\nPlease reach out to our support team if you know this in advance, and we will let the property know. If you are running early/late on the day of arrival, please contact the property directly with this information.\n\n \n\n### Cancellations\n\n \n\n**Can I cancel my reservation?**\n\nYou can. Cancellation fees are determined by the property and listed in your cancellation policy.\n\n \n\n**Can I cancel my reservation free of charge?**\n\nIf you have made a reservation that allows for free cancellation, you won't pay a cancellation fee. However, if your reservation is no longer free to cancel or is non-refundable, you may incur a cancellation fee. If you are not sure, you can find the cancellation policy in your confirmation email. If you need help, contact our support team via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n**How do I know if my reservation was cancelled?**\n\nIf you cancel your reservation, you will receive a confirmation email stating that we have cancelled your reservation and will refund you any fees within the applicable policy.\n\n \n\n**How do I know if my reservation was cancelled?**\n\nOur team is here for you around the clock. We urge you to contact us for any help you might need. You can reach us via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n### Payment\n\n \n\n**What payment methods are accepted?**\n\nCredit cards (Master Card, Visa, and American Express) are the most typical payment method for the properties listed on [Spryr.com](https://spryr.com). Most properties accept credit cards onsite for further purchases. We are continuously introducing new payment methods (Google Pay, Apple Pay) to facilitate your needs.\n\n \n\n**How can I get an invoice?**\n\nPlease reach out to our support team, and we will provide you the invoice. You can reach out to our support team via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n**Do I need to prepay my reservation?**\n\nSome properties and/or policies require prepayment before your stay. This prepayment can be up to the total cost of the reservation, or just part of it. The rest is then paid when you stay at the property.\nIt’s best to check the payment policies during the reservation process and in your confirmation email for more details.\n\n \n\n**Why do I need to provide my credit card information for a free-of-charge reservation cancellation?**\n\nProperties request payment information to confirm your reservation. You may be pre-authorized to ensure that your credit card is valid and has sufficient funds.\n\n \n\n**What is a pre-authorization?**\n\nA pre-authorization is a temporary hold on an amount to ensure that your credit card is valid and has sufficient funds. The amount held will be returned to your account after a certain period of time. However, this period might vary, and it depends on the property and your bank/credit card provider.\n\n \n\n**I have been charged, do I need to do anything else?**\n\nOnce you have paid for your reservation, you will receive a confirmation email stating that your reservation is complete.\n\n \n\n**I was charged the wrong amount for my reservation. What should I do?**\n\nIf you think that the amount you have been charged is not the same as your reservation amount, please contact our support team via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n**Is my credit card information safe?**\n\nYes, your credit card information is encrypted. You can find more information about our privacy policy here: [spryr.com/privacy](/info/privacy-policy)\n\n \n\n**What organization will charge my credit card?**\n\nIn the event of a prepaid or non-refundable reservation, it is most likely that Spryr will charge the amount. But depending on the policy you select, it could be that the charge on your credit card will be from the property.\n\n \n\n### Special requests\n\n \n\n**How can I request an additional service from the property?**\n\nOur team is here for you around the clock to help with any special requests that you may have. You can reach us via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us, and we will do our best to help.\n\n \n\n**Can I make changes to my reservation?**\n\nYou can make changes to your reservation as long as the property's policy allows it. For any such requests, please contact our support team via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n**Can I change the dates of my reservation?**\n\nYou can make changes to your reservation as long as the property's policy allows it. Modifying a non-refundable reservation normally incurs a charge and requires you to make a new reservation. For any such requests, please contact our support team via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n**I want to check out after the stated check-out time. What should I do?**\n\nPlease reach out to the front desk of the property during your stay, and they will assist you.\n\n \n\n**Is it possible to request an extra bed or crib?**\n\nThis depends on the room type and property. Some properties will be happy to offer you one free of charge. Others will request an additional fee. And some might not have space in the room to accommodate your request. Don't hesitate to contact our support team with this special request via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n### General information\n\n \n\n**What does the price include?**\n\nThe price of your reservation includes your chosen accommodation, applicable amenities and any additional extras that you selected during the reservation process.\n\n \n\n**Are the prices shown per person or per room?**\n\nThe price shown in the cart will always be the total price. You pay for what you select and book.\n\n \n\n**Can I have a discount?**\n\nIf you use a referral link or apply a promotional code, you will be given a discount.\n\n \n\n**Will there be any additional charges on my arrival?**\n\nShould you have any special requests or wish to use extra services during your stay, you will have to pay for these on site. There might be some local taxes and resort fees that are collected on site, but we will always let you know before you check out, and they are listed on the property page on [Spryr.com](https://spryr.com) and referenced in your confirmation email.\n\n \n\n**What are the check-in and check-out times for the property?**\n\nYou can find the check-in and check-out times for the property in your confirmation email.\n\n \n\n**I want a smoking room but all the rooms in the property say non-smoking. How can I get a smoking room?**\n\nIf a property offers smoking rooms, they will be visible in the description. If this option isn't listed in the description, this is a non-smoking property.\n\n \n\n**How can I find out if pets are allowed at the property?**\n\nPet policies are visible in the property details of each property, which can be found on [Spryr.com](https://spryr.com).\n\n \n\n**What do \"non-refundable\" and \"free cancellation\" mean?**\n\nEvery room, villa, or apartment has an individual policy, which is determined on a property level.\nA “non-refundable” policy means that a cancellation fee will apply if you decide to cancel your reservation. This fee is mentioned in the conditions during the reservation process, and in the email confirmation.\nA “free cancellation” policy means that you can change or cancel a reservation for free, as long as it's done within the time policy allows (e.g.,“Cancel up to x days” or “Cancel before dd/mm/yy\"). This is mentioned in the conditions during the reservation process, and in the email confirmation.\n\n \n\n**How can I find out if the property provides parking?**\n\nParking facilities and relevant policies are visible in the property details of each property, which can be found on [Spryr.com](https://spryr.com).\n\n \n\n**How can I find out if the property offers accessible rooms and facilities?**\n\nAccessible rooms and facilities are visible in the property and room details of each property, which can be found on [Spryr.com](https://spryr.com).\n\n \n\n**Does Spryr offer a shuttle service to/from the properties?**\n\nNo, Spryr does not offer shuttle service, however the properties might. For special requests related to shuttle service, please contact our support team via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n**Can I invite guests during my stay?**\n\nPlease check with the front desk of the property you are visiting.\n\n \n\n**Can the Spryr team assist me in selecting a property based on my needs?**\n\nWe are happy to assist you with how to book your vacation, but we can't complete the reservation process for you. If you have questions, please contact our support team via email at [support@spryr.com](mailto:support@spryr.com) or chat or call us.\n\n \n\n### Privacy\n\n**Will my personal data be protected?**\n\nYes, your personal data will be protected. You can find more information about our privacy policy here: [spryr.com/privacy](/info/privacy-policy)\n\n ","createdAt":"2023-06-06T12:43:40.675Z","updatedAt":"2023-10-30T16:42:47.686Z","publishedAt":"2023-06-07T09:16:00.206Z","locale":"en","localizations":{"data":[]}}},{"id":8,"attributes":{"slug":"cookie-policy-termly","title":"Cookie Policy","content":"

\n \n\n

\n COOKIE POLICY\n

\n Last updated\n February 02, 2024\n

\n This Cookie Policy explains how\n VCSphere AG\n (\"Company,\"\n \"we,\"\n \"us,\" and\n \"our\") uses cookies\n and similar technologies to\n recognize you when you visit our\n website at https://spryr.com\n (\"Website\"). It\n explains what these technologies are\n and why we use them, as well as your\n rights to control our use of\n them.\n

\n In some cases we may use cookies to\n collect personal information, or\n that becomes personal information if\n we combine it with other\n information.\n

\n What are cookies?\n

\n Cookies are small data files that\n are placed on your computer or\n mobile device when you visit a\n website. Cookies are widely used by\n website owners in order to make\n their websites work, or to work more\n efficiently, as well as to provide\n reporting information.\n

\n Cookies set by the website owner\n (in this case,\n VCSphere AG) are called \"first-party cookies.\"\n Cookies set by parties other than\n the website owner are called\n \"third-party cookies.\" Third-party\n cookies enable third-party features\n or functionality to be provided on\n or through the website (e.g.,\n advertising, interactive content,\n and analytics). The parties that set\n these third-party cookies can\n recognize your computer both when it\n visits the website in question and\n also when it visits certain other\n websites.\n

\n Why do we use cookies?\n

\n We use first-\n and third-party cookies for several reasons.\n Some cookies are required for\n technical reasons in order for our\n Website to operate, and we refer to\n these as \"essential\" or \"strictly\n necessary\" cookies. Other cookies\n also enable us to track and target\n the interests of our users to\n enhance the experience on our Online\n Properties.\n Third parties serve cookies through\n our Website for advertising,\n analytics, and other purposes.\n This is described in more detail\n below.\n

\n How can I control\n cookies?\n

\n You have the right to decide\n whether to accept or reject cookies.\n You can exercise your cookie rights\n by setting your preferences in the\n Cookie Consent Manager. The Cookie\n Consent Manager allows you to select\n which categories of cookies you\n accept or reject. Essential cookies\n cannot be rejected as they are\n strictly necessary to provide you\n with services.\n

\n The Cookie Consent Manager can be\n found in the notification banner and\n on our website. If you choose to\n reject cookies, you may still use\n our website though your access to\n some functionality and areas of our\n website may be restricted. You may\n also set or amend your web browser\n controls to accept or refuse\n cookies.\n

\n The specific types of first- and\n third-party cookies served through\n our Website and the purposes they\n perform are described in the table\n below (please note that the\n specific cookies served may vary depending\n on the specific Online Properties\n you visit):

Essential website\n cookies:\n

\n These cookies are strictly\n necessary to provide you with\n services available through our\n Website and to use some of its\n features, such as access to secure\n areas.\n

\n \n \n

\n \n \n \n \n \n \n Name:\n \n \n csrf_token\n \n \n \n \n Purpose:\n \n \n Protects against hacking\n and malicious actors.\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Service:\n \n \n Termly\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 29 days\n \n \n \n

\n \n

\n \n \n \n \n \n \n Name:\n \n \n TERMLY_API_CACHE\n \n \n \n \n Purpose:\n \n \n Used to store visitor’s\n consent result in order to\n improve performance of the\n consent banner.\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Service:\n \n \n Termly\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n 1 year\n \n \n \n

\n \n

\n \n \n \n \n \n \n Name:\n \n \n rc::a\n \n \n \n \n Purpose:\n \n \n Used to track and analyze\n user behavior to distinguish\n humans from bots or\n automated software.\n \n \n \n \n Provider:\n \n \n www.google.com\n \n \n \n \n Service:\n \n \n reCAPTCHA\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n persistent\n \n \n \n

\n \n

\n \n \n \n \n \n \n Name:\n \n \n __tluid\n \n \n \n \n Purpose:\n \n \n Assigns a random ID number\n to each visitor so that\n their policy consent and\n cookie consent preferences\n can be saved.\n \n \n \n \n Provider:\n \n \n app.termly.io\n \n \n \n \n Service:\n \n \n Termly\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 1 year\n \n \n \n

\n \n \n

\n
Performance and\n functionality cookies:\n

\n \n These cookies are used to enhance\n the performance and functionality of\n our Website but are non-essential to\n their use. However, without these\n cookies, certain functionality (like\n videos) may become\n unavailable.\n

\n \n \n \n \n \n \n Name:\n \n \n AWSALB\n \n \n \n \n Purpose:\n \n \n These cookies enable\n us to allocate server\n traffic to make the\n user experience as\n smooth as possible. A\n so-called load\n balancer is used to\n determine which server\n currently has the best\n availability. The\n information generated\n cannot identify you as\n an individual.\n \n \n \n \n Provider:\n \n \n www.rci.com\n \n \n \n \n Service:\n \n \n Amazon Web Services\n View Service\n Privacy Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 7 days\n \n \n \n

\n \n \n \n \n \n \n \n Name:\n \n \n MR\n \n \n \n \n Purpose:\n \n \n This cookie is used\n by Microsoft to reset\n or refresh the MUID\n cookie.\n \n \n \n \n Provider:\n \n \n .c.clarity.ms\n \n \n \n \n Service:\n \n \n Microsoft\n View Service\n Privacy Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 7 days\n \n \n \n

\n \n \n \n \n \n \n \n Name:\n \n \n MR\n \n \n \n \n Purpose:\n \n \n This cookie is used\n by Microsoft to reset\n or refresh the MUID\n cookie.\n \n \n \n \n Provider:\n \n \n .c.bing.com\n \n \n \n \n Service:\n \n \n Microsoft\n View Service\n Privacy Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 7 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n AWSALBCORS\n \n \n \n \n Purpose:\n \n \n For continued\n stickiness support\n with CORS use cases\n after the Chromium\n update, we are\n creating additional\n stickiness cookies for\n each of these\n duration-based\n stickiness features\n named AWSALBCORS\n (ALB).\n \n \n \n \n Provider:\n \n \n www.rci.com\n \n \n \n \n Service:\n \n \n Amazon Web Services\n View Service\n Privacy Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 7 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n SM\n \n \n \n \n Purpose:\n \n \n Session cookie used\n to collect anonymous\n information on how\n visitors use a site to\n help improve their\n experience and for\n better target\n ads.\n \n \n \n \n Provider:\n \n \n .c.clarity.ms\n \n \n \n \n Service:\n \n \n ChanelAdvisor\n View Service\n Privacy Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n CX_#\n \n \n \n \n Purpose:\n \n \n Used for pop-up\n surveys to track\n whether the survey was\n already taken to avoid\n re-showing the\n pop-up.\n \n \n \n \n Provider:\n \n \n .surveymonkey.com\n \n \n \n \n Service:\n \n \n SurveyMonkey\n View Service\n Privacy Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 11 months 30\n days\n \n \n \n

\n \n \n \n \n

\n
Analytics and\n customization cookies:\n

\n \n These cookies collect information\n that is used either in aggregate\n form to help us understand how our\n Website is being used or how\n effective our marketing campaigns\n are, or to help us customize our\n Website for you.\n

\n \n \n \n \n \n \n Name:\n \n \n 11332932044\n \n \n \n \n Provider:\n \n \n www.google.com\n \n \n \n \n Type:\n \n \n pixel_tracker\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n \n \n \n Name:\n \n \n ServerPool\n \n \n \n \n Purpose:\n \n \n A session cookie set on\n sites which embed\n Tripadvisor widgets and\n is used for viewing\n embedded content from\n TripAdvisor, including\n payment of referral\n commission fees and user\n tracking across\n websites.\n \n \n \n \n Provider:\n \n \n .tripadvisor.com\n \n \n \n \n Service:\n \n \n TripAdvisor\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n \n \n \n Name:\n \n \n _ga\n \n \n \n \n Purpose:\n \n \n Records a particular ID\n used to come up with\n data about website usage\n by the user\n \n \n \n \n Provider:\n \n \n .spryr.com\n \n \n \n \n Service:\n \n \n Google Analytics\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 1 year 1 month 4\n days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n _ga_#\n \n \n \n \n Purpose:\n \n \n Used to distinguish\n individual users by\n means of designation of\n a randomly generated\n number as client\n identifier, which allows\n calculation of visits\n and sessions\n \n \n \n \n Provider:\n \n \n .spryr.com\n \n \n \n \n Service:\n \n \n Google Analytics\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 1 year 1 month 4\n days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n MUID\n \n \n \n \n Purpose:\n \n \n Sets a unique user id\n for tracking how the\n user uses the site.\n Persistent cookie that\n is saved for 3\n years\n \n \n \n \n Provider:\n \n \n .bing.com\n \n \n \n \n Service:\n \n \n Bing Analytics\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 1 year 24 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n vt\n \n \n \n \n Provider:\n \n \n maps.googleapis.com\n \n \n \n \n Type:\n \n \n pixel_tracker\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n TASession\n \n \n \n \n Purpose:\n \n \n Used for viewing\n embedded content from\n TripAdvisor, including\n payment of referral\n commission fees and user\n tracking across\n websites. Expires after\n 4 days.\n \n \n \n \n Provider:\n \n \n .tripadvisor.com\n \n \n \n \n Service:\n \n \n TripAdvisor\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n CLID\n \n \n \n \n Purpose:\n \n \n Identifies the\n first-time Clarity saw\n this user on any site\n using Clarity\n \n \n \n \n Provider:\n \n \n www.clarity.ms\n \n \n \n \n Service:\n \n \n Microsoft Clarity\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 11 months 30 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n MUID\n \n \n \n \n Purpose:\n \n \n Sets a unique user id\n for tracking how the\n user uses the site.\n Persistent cookie that\n is saved for 3\n years\n \n \n \n \n Provider:\n \n \n .clarity.ms\n \n \n \n \n Service:\n \n \n Bing Analytics\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 1 year 24 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n TAUnique\n \n \n \n \n Purpose:\n \n \n Used for viewing\n embedded content from\n TripAdvisor, including\n payment of referral\n commission fees and user\n tracking across\n websites. Expires after\n 4 days.\n \n \n \n \n Provider:\n \n \n .tripadvisor.com\n \n \n \n \n Service:\n \n \n TripAdvisor\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 1 year 11 months 29\n days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n _clsk\n \n \n \n \n Purpose:\n \n \n Connects multiple page\n views by a user into a\n single Clarity session\n recording\n \n \n \n \n Provider:\n \n \n .spryr.com\n \n \n \n \n Service:\n \n \n Microsoft Clarity\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 1 day\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n _clck\n \n \n \n \n Purpose:\n \n \n Persists the Clarity\n User ID and preferences,\n unique to that site is\n attributed to the same\n user ID\n \n \n \n \n Provider:\n \n \n .spryr.com\n \n \n \n \n Service:\n \n \n Microsoft Clarity\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 11 months 30 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n c.gif\n \n \n \n \n Provider:\n \n \n c.clarity.ms\n \n \n \n \n Type:\n \n \n pixel_tracker\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n

\n
Advertising cookies:\n

\n \n These cookies are used to make\n advertising messages more relevant\n to you. They perform functions\n like preventing the same ad from\n continuously reappearing, ensuring\n that ads are properly displayed\n for advertisers, and in some cases\n selecting advertisements that are\n based on your interests.\n

\n \n \n \n \n \n \n Name:\n \n \n test_cookie\n \n \n \n \n Purpose:\n \n \n A session cookie used\n to check if the user’s\n browser supports\n cookies.\n \n \n \n \n Provider:\n \n \n .doubleclick.net\n \n \n \n \n Service:\n \n \n DoubleClick\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 15 minutes\n \n \n \n

\n \n \n \n \n \n \n \n Name:\n \n \n _fbp\n \n \n \n \n Purpose:\n \n \n Facebook tracking pixel\n used to identify\n visitors for\n personalized\n advertising.\n \n \n \n \n Provider:\n \n \n .spryr.com\n \n \n \n \n Service:\n \n \n Facebook\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 2 months 29 days\n \n \n \n

\n \n \n \n \n \n \n \n Name:\n \n \n _gcl_au\n \n \n \n \n Purpose:\n \n \n Used by Google AdSense\n for experimenting with\n advertisement efficiency\n across websites using\n their services.\n \n \n \n \n Provider:\n \n \n .spryr.com\n \n \n \n \n Service:\n \n \n Google AdSense\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 2 months 29 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n SRM_B\n \n \n \n \n Purpose:\n \n \n Atlast Adserver used in\n conjunction with Bing\n services. Expires after\n 180 days\n \n \n \n \n Provider:\n \n \n .c.bing.com\n \n \n \n \n Service:\n \n \n Atlas\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 1 year 24 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n ANONCHK\n \n \n \n \n Purpose:\n \n \n Used by Bing as a\n unique user identifier\n for users seeing bing\n ads\n \n \n \n \n Provider:\n \n \n .c.clarity.ms\n \n \n \n \n Service:\n \n \n Bing\n View Service Privacy\n Policy\n \n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 10 minutes\n \n \n \n

\n \n \n \n \n

\n
Unclassified cookies:\n

\n \n These are cookies that have not\n yet been categorized. We are in\n the process of classifying these\n cookies with the help of their\n providers.\n

\n \n \n \n \n \n \n Name:\n \n \n cache-sprite-plyr\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n persistent\n \n \n \n

\n \n \n \n \n \n \n \n Name:\n \n \n iconify-version\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n persistent\n \n \n \n

\n \n \n \n \n \n \n \n Name:\n \n \n iconify4\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n persistent\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n TACds\n \n \n \n \n Provider:\n \n \n .tripadvisor.com\n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 1 month 29 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n ep201\n \n \n \n \n Provider:\n \n \n .surveymonkey.com\n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 30 minutes\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n _cltk\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_session_storage\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n smcx_330289037_last_shown_at\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n _tt_enable_cookie\n \n \n \n \n Provider:\n \n \n .spryr.com\n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 1 year 24 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n TASameSite\n \n \n \n \n Provider:\n \n \n .www.tripadvisor.com\n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 9 years 11 months 28\n days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n tt_pixel_session_index\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_session_storage\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n tt_sessionId\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_session_storage\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n _splunk_rum_sid\n \n \n \n \n Provider:\n \n \n eu.surveymonkey.com\n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 15 minutes\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n iconify2\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n persistent\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n tt_appInfo\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_session_storage\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n 00D06000001aRvt_WEB_STORAGE\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n persistent\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n TADCID\n \n \n \n \n Provider:\n \n \n .www.tripadvisor.com\n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 9 years 11 months 28\n days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n Priority\n \n \n \n \n Provider:\n \n \n c.bing.com\n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n Priority\n \n \n \n \n Provider:\n \n \n c.clarity.ms\n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n session\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n iconify-count\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n persistent\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n iconify0\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n persistent\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n iconify3\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n persistent\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n __vt\n \n \n \n \n Provider:\n \n \n .www.tripadvisor.com\n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 1 hour\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n lastExternalReferrer\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n persistent\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n _ttp\n \n \n \n \n Provider:\n \n \n .spryr.com\n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 1 year 24 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n ep203\n \n \n \n \n Provider:\n \n \n .surveymonkey.com\n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 2 months 29 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n cf_clearance\n \n \n \n \n Provider:\n \n \n .spryr.com\n \n \n \n \n Type:\n \n \n http_cookie\n \n \n \n \n Expires in:\n \n \n 11 months 30 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n _ttp\n \n \n \n \n Provider:\n \n \n .tiktok.com\n \n \n \n \n Type:\n \n \n server_cookie\n \n \n \n \n Expires in:\n \n \n 1 year 24 days\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n lastExternalReferrerTime\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n persistent\n \n \n \n

\n \n \n \n \n \n \n \n \n Name:\n \n \n iconify1\n \n \n \n \n Provider:\n \n \n spryr.com\n \n \n \n \n Type:\n \n \n html_local_storage\n \n \n \n \n Expires in:\n \n \n persistent\n \n \n \n

\n \n \n \n \n

\n How can I control cookies on my\n browser?\n

\n As the means by which you can refuse\n cookies through your web browser\n controls vary from browser to browser,\n you should visit your browser's help\n menu for more information. The following\n is information about how to manage\n cookies on the most popular\n browsers:\n

\n Chrome\n
\n Internet Explorer\n
\n Firefox\n
\n Safari\n
\n Edge\n
\n Opera\n

\n In addition, most advertising networks\n offer you a way to opt out of targeted\n advertising. If you would like to find\n out more information, please\n visit:\n

\n Digital Advertising\n Alliance\n
\n Digital Advertising Alliance of\n Canada\n
\n European Interactive Digital\n Advertising Alliance\n

\n What about other tracking\n technologies, like web\n beacons?\n

\n Cookies are not the only\n way to recognize or track visitors to\n a website. We may use other,\n similar technologies from time to\n time, like web beacons (sometimes\n called \"tracking pixels\" or \"clear\n gifs\"). These are tiny graphics\n files that contain a unique\n identifier that enables us to\n recognize when someone has visited\n our Website\n or opened an email including\n them. This allows us, for example, to\n monitor the traffic patterns of users\n from one page within a website\n to another, to deliver or\n communicate with cookies, to\n understand whether you have\n come to the website from an\n online advertisement displayed\n on a third-party website, to\n improve site performance, and\n to measure the success of\n email marketing campaigns. In\n many instances, these\n technologies are reliant on\n cookies to function properly,\n and so declining cookies will\n impair their\n functioning.\n

\n Do you use Flash cookies or\n Local Shared Objects?\n

\n Websites may also use so-called\n \"Flash Cookies\" (also known as Local\n Shared Objects or \"LSOs\") to, among\n other things, collect and store\n information about your use of our\n services, fraud prevention, and for\n other site operations.\n

\n If you do not want Flash Cookies\n stored on your computer, you can\n adjust the settings of your Flash\n player to block Flash Cookies storage\n using the tools contained in\n the Website Storage Settings\n Panel. You can also control Flash Cookies\n by going to the Global Storage Settings\n Panel and following the instructions (which\n may include instructions that\n explain, for example, how to delete\n existing Flash Cookies (referred to\n \"information\" on the Macromedia\n site), how to prevent Flash LSOs\n from being placed on your computer\n without your being asked, and (for\n Flash Player 8 and later) how to\n block Flash Cookies that are not\n being delivered by the operator of\n the page you are on at the\n time).\n

\n Please note that setting the Flash\n Player to restrict or limit\n acceptance of Flash Cookies may\n reduce or impede the functionality\n of some Flash applications,\n including, potentially, Flash\n applications used in connection with\n our services or online\n content.\n

\n Do you serve targeted\n advertising?\n

\n Third parties may serve cookies on\n your computer or mobile device to\n serve advertising through our Website.\n These companies may use information\n about your visits to this and other\n websites in order to provide relevant\n advertisements about goods and\n services that you may be interested\n in. They may also employ technology\n that is used to measure the\n effectiveness of advertisements. They\n can accomplish this by using cookies\n or web beacons to collect information\n about your visits to this and other\n sites in order to provide relevant\n advertisements about goods and\n services of potential interest to you.\n The information collected through this\n process does not enable us or them to\n identify your name, contact details,\n or other details that directly\n identify you unless you choose to\n provide these.\n

\n How often will you update this\n Cookie Policy?\n

\n We may update this Cookie Policy from time to\n time in order to reflect, for\n example, changes to the cookies we\n use or for other operational,\n legal, or regulatory reasons.\n Please therefore revisit this\n Cookie Policy regularly to stay\n informed about our use of cookies\n and related technologies.\n

\n The date at the top of this\n Cookie Policy indicates when it\n was last updated.\n

\n Where can I get further\n information?\n

\n If you have any questions about\n our use of cookies or other\n technologies, please\n email us at\n contact@spryr.com\n or by post to:\n

\n \n

\n VCSphere AG\n

\n Bahnstrasse 3\n

\n Schaan\n 9494\n

\n \n \n Liechtenstein\n \n \n

\n
\n
\n \n \n ","createdAt":"2023-06-19T12:08:24.700Z","updatedAt":"2024-07-16T13:12:37.904Z","publishedAt":"2023-06-19T14:22:49.660Z","locale":"en","localizations":{"data":[]}}},{"id":9,"attributes":{"slug":"privacy-policy-termly","title":"Privacy Policy","content":"

\n\n

PRIVACY POLICY

Last updated June 09, 2023

This privacy notice for VCSphere AG (doing business as Spryr) (\"Spryr,\" \"we,\" \"us,\" or \"our\"), describes how and why we might collect, store, use, and/or share (\"process\") your information when you use our services (\"Services\"), such as when you:

Visit our website at https://spryr.com, or any website of ours that links to this privacy notice

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@spryr.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Spryr and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by visiting contact@spryr.com, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what Spryr does with any information we collect? Review the privacy notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

8. HOW LONG DO WE KEEP YOUR INFORMATION?

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

10. DO WE COLLECT INFORMATION FROM MINORS?

11. WHAT ARE YOUR PRIVACY RIGHTS?

12. CONTROLS FOR DO-NOT-TRACK FEATURES

13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

14. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

15. DO WE MAKE UPDATES TO THIS NOTICE?

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

names

email addresses

mailing addresses

usernames

passwords

billing addresses

phone numbers

contact or authentication data

contact preferences

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called \"HOW DO WE HANDLE YOUR SOCIAL LOGINS?\" below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called \"crash dumps\"), and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.

To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see \"WHAT ARE YOUR PRIVACY RIGHTS?\" below.

To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.

To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.

Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

Send users information about special offers and discounts on our products and services

Develop and display personalized and relevant advertising content for our users

Analyze how our Services are used so we can improve them to engage and retain users

Support our marketing activities

Diagnose problems and/or prevent fraudulent activities

Understand how our users use our products and services so we can improve user experience

Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way

For investigations and fraud detection and prevention

For business transactions provided certain conditions are met

If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim

For identifying injured, ill, or deceased persons and communicating with next of kin

If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse

If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province

If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records

If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced

If the collection is solely for journalistic, artistic, or literary purposes

If the information is publicly available and is specified by the regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (\"third parties\") who perform services for us or on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with are as follows:

Ad Networks

Cloud Computing Services

Communication & Collaboration Tools

Data Storage Service Providers

Payment Processors

Performance Monitoring Tools

User Account Registration & Authentication Services

Website Hosting Service Providers

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see \"WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?\" above), in the United States, and other countries.

If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than three (3) months past the termination of the user's account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@spryr.com.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section \"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?\" below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section \"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?\" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section \"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?\" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.

If you have questions or comments about your privacy rights, you may email us at contact@spryr.com.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (\"DNT\") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the \"Shine The Light\" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a \"resident\" as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as \"non-residents.\"

If this definition of \"resident\" applies to you, we must adhere to certain rights and obligations regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	YES
B. Personal information categories listed in the California Customer Records statute	Name, contact information, education, employment, employment history, and financial information	YES
C. Protected classification characteristics under California or federal law	Gender and date of birth	YES
D. Commercial information	Transaction information, purchase history, financial details, and payment information	YES
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	YES
G. Geolocation data	Device location	YES
H. Audio, electronic, visual, thermal, olfactory, or similar information	Images and audio, video or call recordings created in connection with our business activities	NO
I. Professional or employment-related information	Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us	NO
J. Education Information	Student records and directory information	NO
K. Inferences drawn from other personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	YES
L. Sensitive Personal Information		NO

We will use and retain the collected personal information as needed to provide the Services or for:

Category A - 3 months after the user's account is terminated

Category B - 3 months after the user's account is terminated

Category C - 3 months after the user's account is terminated

Category D - 3 months after the user's account is terminated

Category F - 3 months after the user's account is terminated

Category G - 3 months after the user's account is terminated

Category K - 3 months after the user's account is terminated

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;

Participation in customer surveys or contests; and

Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

VCSphere AG collects and shares your personal information through:

Targeting cookies/Marketing cookies

Social media cookies

Beacons/Pixels/Tags

More information about our data collection and sharing practices can be found in this privacy notice.

You can opt out from the selling or sharing of your personal information by disabling cookies in Cookie Preference Settings and clicking on the Do Not Sell or Share My Personal Information link on our homepage.

You may contact us by email at support@spryr.com, by visiting https://earlyaccess.spryr.com/contact-us/, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be \"selling\" of your personal information.

VCSphere AG has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

Category A. Identifiers, such as contact details like your real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.

Category C. Characteristics of protected classifications under California or federal law, such as gender or date of birth.

Category D. Commercial information, such as transaction information, purchase history, financial details, and payment information.

Category F. Internet or other electronic network activity information, such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.

Category G. Geolocation data, such as device location.

Category K. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics.

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under \"WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?\".

VCSphere AG has sold or shared the following categories of personal information to third parties in the preceding twelve (12) months:

The categories of third parties to whom we sold personal information are:

Affiliate Marketing Programs

Data Analytics Services

Retargeting Platforms

Ad Networks

Social Networks

User Account Registration & Authentication Services

The categories of third parties to whom we shared personal information with are:

Ad Networks

Affiliate Marketing Programs

Data Analytics Services

Retargeting Platforms

Social Networks

User Account Registration & Authentication Services

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

whether we collect and use your personal information;

the categories of personal information that we collect;

the purposes for which the collected personal information is used;

whether we sell or share personal information to third parties;

the categories of personal information that we sold, shared, or disclosed for a business purpose;

the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;

the business or commercial purpose for collecting, selling, or sharing personal information; and

the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Right to Limit Use and Disclosure of Sensitive Personal Information

We do not process consumer's sensitive personal information.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

You may object to the processing of your personal information.

You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.

You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

To exercise these rights, you can contact us by email at support@spryr.com, by visiting https://earlyaccess.spryr.com/contact-us/, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

14. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information.

Virginia CDPA Privacy Notice

Under the Virginia Consumer Data Protection Act (CDPA):

\"Consumer\" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.

\"Personal data\" means any information that is linked or reasonably linkable to an identified or identifiable natural person. \"Personal data\" does not include de-identified data or publicly available information.

\"Sale of personal data\" means the exchange of personal data for monetary consideration.

If this definition \"consumer\" applies to you, we must adhere to certain rights and obligations regarding your personal data.

The information we collect, use, and disclose about you will vary depending on how you interact with VCSphere AG and our Services. To find out more, please visit the following links:

Personal data we collect

How we use your personal data

When and with whom we share your personal data

Your rights with respect to your personal data

Right to be informed whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (\"profiling\")

VCSphere AG sells personal data to third parties or processes personal data for targeted advertising. Please see the following section to find out how you can opt out from further selling or sharing of your personal data for targeted advertising or profiling purposes.

Exercise your rights provided under the Virginia CDPA

More information about our data collection and sharing practices can be found in this privacy notice.

You can opt out from the selling of your personal data, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings. You may contact us by email at contact@spryr.com, by visiting contact@spryr.com, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Verification process

We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

Right to appeal

If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at contact@spryr.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal if denied, you may contact the Attorney General to submit a complaint.

15. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated \"Revised\" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at support@spryr.com or contact us by post at:

VCSphere AG

Bahnstrasse 3

Schaan 9494

Liechtenstein

17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: contact@spryr.com.

","createdAt":"2023-06-19T12:09:47.721Z","updatedAt":"2024-07-16T13:17:16.207Z","publishedAt":"2023-06-19T14:22:45.683Z","locale":"en","localizations":{"data":[]}}},{"id":10,"attributes":{"slug":"what-is-spryr","title":"What is Spryr?","content":"What is Spryr?","createdAt":"2023-10-18T09:07:33.109Z","updatedAt":"2023-10-18T09:07:35.591Z","publishedAt":"2023-10-18T09:07:35.575Z","locale":"en","localizations":{"data":[]}}},{"id":11,"attributes":{"slug":"what-is-spryr-des","title":"What is Spryr Des","content":"

\n At Spryr, our passion is completely changing how people select and experience their vacation\n and how much it costs.\n

\n\n

How do we do it?

\n\n

Our commitment to you:

\n\n

Premium stays, not premium prices

\n Stay at some of the world's most beautiful hotels and resorts without worrying about\n your wallet.\n

Stress-free booking every time

\n Forget the hassle and headaches of complex processes and easily book your vacation all\n in one place.\n

24/7 service you can depend on

\n Contact our customer service team by phone, e-mail, or chat anytime. We're always here\n for you.\n

Book smarter

Stay longer

Save more

","createdAt":"2023-10-18T09:08:16.116Z","updatedAt":"2023-11-02T11:37:58.081Z","publishedAt":"2023-10-18T09:08:17.854Z","locale":"en","localizations":{"data":[]}}},{"id":12,"attributes":{"slug":"homepage-title","title":"Homepage","content":"It's your vacation. \n
\nBook smart.","createdAt":"2023-10-18T10:46:55.759Z","updatedAt":"2023-11-02T07:57:46.230Z","publishedAt":"2023-10-18T10:46:57.827Z","locale":"en","localizations":{"data":[]}}},{"id":13,"attributes":{"slug":"homepage-des","title":"Homepage Des","content":"Welcome to Spryr. We believe that everyone deserves an amazing vacation at a price that doesn’t break the bank.","createdAt":"2023-10-18T10:47:27.035Z","updatedAt":"2023-10-26T14:12:03.509Z","publishedAt":"2023-10-18T10:47:28.389Z","locale":"en","localizations":{"data":[]}}},{"id":15,"attributes":{"slug":"checkout-info","title":"Checkout info","content":"By selecting the \"Pay and Checkout\" button below, I agree to the House Rules, Ground rules for guests, Spryr’s Rebooking and Refund Policy and that Spryr can charge my payment method if I’m responsible for damage. Payment Terms between you and Spryr.\n\n

\nI also agree to the updated Terms of Service and I acknowledge the Privacy Policy","createdAt":"2023-10-24T14:59:48.236Z","updatedAt":"2024-03-08T13:58:10.352Z","publishedAt":"2023-10-24T14:59:50.831Z","locale":"en","localizations":{"data":[]}}},{"id":16,"attributes":{"slug":"clubs-and-resorts","title":"Featured Resorts","content":"Featured Resorts","createdAt":"2023-10-24T15:00:51.276Z","updatedAt":"2024-01-24T10:51:24.404Z","publishedAt":"2023-10-24T15:00:53.328Z","locale":"en","localizations":{"data":[]}}},{"id":17,"attributes":{"slug":"homepage-banner","title":"Homepage Banner","content":"

Feedback Phase

To perform a test booking, please use the following test credit card:

Card No: 4242 4242 4242 4242

Exp Date: 12/34

CVC: 123

Any Country, Any postal code if requested

Please use the following link, to report any issues you experience with the website: Submission Form

","createdAt":"2023-10-24T15:01:45.596Z","updatedAt":"2023-10-25T08:19:48.743Z","publishedAt":"2023-10-24T15:01:47.779Z","locale":"en","localizations":{"data":[]}}},{"id":18,"attributes":{"slug":"homepage-button","title":"Get to know us","content":"Get to know us","createdAt":"2023-10-24T15:02:32.162Z","updatedAt":"2023-10-24T15:02:34.165Z","publishedAt":"2023-10-24T15:02:34.156Z","locale":"en","localizations":{"data":[]}}},{"id":19,"attributes":{"slug":"mobile-plan-vacation","title":"Plan your vacation","content":"Plan your vacation","createdAt":"2023-10-24T15:03:18.435Z","updatedAt":"2023-10-24T15:03:20.375Z","publishedAt":"2023-10-24T15:03:20.350Z","locale":"en","localizations":{"data":[]}}},{"id":20,"attributes":{"slug":"resort-title-section","title":"A one-of-a-kind resort","content":"A one-of-a-kind experience","createdAt":"2023-10-24T15:04:03.184Z","updatedAt":"2023-10-27T13:56:48.647Z","publishedAt":"2023-10-24T15:04:05.095Z","locale":"en","localizations":{"data":[]}}},{"id":21,"attributes":{"slug":"resort-title-section-2","title":"Choose your perfect accommodation","content":"Choose your perfect accommodation","createdAt":"2023-10-24T15:04:50.510Z","updatedAt":"2023-10-24T15:05:28.063Z","publishedAt":"2023-10-24T15:05:28.032Z","locale":"en","localizations":{"data":[]}}},{"id":22,"attributes":{"slug":"resort-title-section-3","title":"About the resort","content":"About the resort","createdAt":"2023-10-24T15:06:12.638Z","updatedAt":"2023-10-24T15:06:14.369Z","publishedAt":"2023-10-24T15:06:14.361Z","locale":"en","localizations":{"data":[]}}},{"id":23,"attributes":{"slug":"search-bar-date","title":"Dates","content":"Dates","createdAt":"2023-10-24T15:07:01.773Z","updatedAt":"2023-10-24T15:07:03.614Z","publishedAt":"2023-10-24T15:07:03.605Z","locale":"en","localizations":{"data":[]}}},{"id":24,"attributes":{"slug":"whats-next","title":"It's just getting better","content":"It's just getting better","createdAt":"2023-10-24T15:08:06.048Z","updatedAt":"2023-10-24T15:08:09.326Z","publishedAt":"2023-10-24T15:08:09.317Z","locale":"en","localizations":{"data":[]}}},{"id":26,"attributes":{"slug":"homepage-hero-section-2","title":"Homepage hero section 2","content":"

\n \n \n \n \n

","createdAt":"2023-11-16T08:27:42.375Z","updatedAt":"2023-11-16T08:27:44.023Z","publishedAt":"2023-11-16T08:27:44.014Z","locale":"en","localizations":{"data":[]}}},{"id":27,"attributes":{"slug":"homepage-hero-section-1","title":"Homepage hero section 1","content":"

\n \n \n \n \n

","createdAt":"2023-11-16T08:29:20.541Z","updatedAt":"2023-11-16T08:29:36.951Z","publishedAt":"2023-11-16T08:29:21.897Z","locale":"en","localizations":{"data":[]}}},{"id":29,"attributes":{"slug":"faq-member-portal","title":"FAQs","content":"

Frequently asked Questions (FAQ)

\n\n \n\nWelcome to our FAQ section, where you find information to help you navigate through common queries and gain a deeper understanding of our products and services.\n\n \n\n**Overview of Questions**\n\n

\nHow do I generate a referral?\nDoes my referral code have an expiration date?\nIs there a limit to the number of users I can refer to Spryr.com?\nHow are my payouts calculated?\nWhen do bookings become active for payouts?\nHow can I actively earn more money as a Spryr Partner in addition to the passive earnings I can collect via the platform?\nIs there specific content I can use to share in my social media channels?\nHow can I contact the Partner Support?\nHow can I change my Personal details?\nCan I receive my payout in a different currency?\nWhy is the payout amount not the same when I switch currencies?\nCan I upgrade my Spryr Partnership level?\n

\n \n\n**How do I generate a referral?**\n\nLocate your unique referral code in the \"Increase Rewards\" Tab on the Portal. Copy the link and share it with friends, family, or on your social media accounts to boost your potential earnings.\n\n \n\n**Does my referral code have an expiration date?**\n\nNo, your referral code remains active for as long as you are a platform Partner or until you deactivate your Partner account.\n\n \n\n**Is there a limit to the number of users I can refer to Spryr.com?**\n\nNo, there's no restriction on the number of people you can refer to Spryr.com. You can share your referral code with as many individuals as you wish, and you can track the usage through the \"Increase Rewards\" Tab.\n\n \n\n**How are my payouts calculated?**\n\nPayouts operate on a commission-based system, divided into two categories: passive and active earnings opportunities. For passive earnings, you get commissions based on the sales from every booking made through our marketplace for the accommodations linked to your Partnership. The higher the Partnership level, the higher the payout.\nActive income opportunities include referral commissions, where a percentage of the booked amount per successful referral is directly attributed to your earnings and payouts per booking are therefore a lot higher than passive payouts.\nAll earnings tied to your Partner account are consolidated and disbursed on a quarterly basis. Payout amounts are automatically calculated and displayed in your Partner profile.\n\n\n \n\n**When do bookings become active for payouts?**\n\nTypically, commissions are credited to your account two days after the booking has been consumed. This applies to both passive and active commissions, as we ensure that the vacation is completed and cannot be canceled. Consequently, there will be a delay in the display of accumulated commissions; they will not appear immediately upon booking but will be reflected two days after check-out.\n\n \n\n**How can I actively earn more money as a Spryr Partner in addition to the passive earnings I can collect via the platform?**\n\nYour referral code is key to increasing earnings and bonuses. When individuals are invited via your referral link and they successfully complete a booking on the platform, a part of the commission is directly credited to your account.The higher your amount of referrals, the higher your overall payout.\n\n \n\n**Is there specific content I can use to share in my social media channels?**\n\nYou can follow our social media channels (Instagram, Facebook, Linkedin) and freely repost our content. Don’t forget to add your referral code and text we prepared for you in the \"Increase Rewards\" Tab.\n\n \n\n**How can I contact the Partner Support?**\n\nFor assistance, click the chat button in the lower right corner of the Partners portal or find it in every tab. It's the quickest way to connect with our Partner support team for any questions or concerns you may have. You can also call our Partners service hotline Mon-Fri 09:00 am to 18:00 pm EST or use the contact form in the ‘Contact our Support’ Tab. Alternatively you can email us at Partners@vcsphere.com.\n\n \n\n**How can I change my Personal details?**\n\nYour Personal details are linked to the contract you’ve signed. Any modifications you might wish to make will have to go through our Partners support team.\n\n \n\n**Can I receive my payout in a different currency?**\n\nWe are continuously working on providing you alternative currency to meet your needs. For the time being we offer payouts in USD, CAD and GBP.\n\n \n\n**Why is the payout amount not the same when I switch currencies?**\n\nfThe standard currency for our marketplace is USD. Any payouts in CAD, GBP are subject to conversion fees charged by the payout-provider.\n\n \n\n**Can I upgrade my Spryr Partnership level?**\n\nYes, If you wish to increase your Partnership level and your earnings potential, contact our Partner Support Team and we will assist you.\n\n \n\n**Why can’t I see any activities in the “History” tab?**\n\nThe “History” tab will provide you an overview of all successful payouts you will receive from VCSphere during your partnership term. The list will only populate once you start receiving payments.\n\n","createdAt":"2023-11-22T12:46:21.204Z","updatedAt":"2023-12-12T07:58:35.769Z","publishedAt":"2023-11-22T13:55:59.055Z","locale":"en","localizations":{"data":[]}}},{"id":32,"attributes":{"slug":"terms-and-conditions-member-portal","title":"Terms And Conditions","content":"#### **TERMS AND CONDITIONS**\n\n \n\n#### **REGARDING SPRYR PARTNERSHIP**\n\n \n\n**THESE TERMS AND CONDITIONS REGARDING SPRYR PARTNERSHIP** govern the legally binding relationship between VCSphere Ltd. a company duly existing under the laws of Liechtenstein and with its registered office at Bahnstrasse 3, 9494 Schaan, Liechtenstein (“VCS”) operating an internet marketplace partnership program under the brand name “Spryr”, retrievable under the Website, and its Spryr Partners.\n\n \n\nThese Spryr Partnership Terms shall apply for the relations between VCS and the Spryr Partners as set herein together with the Terms and, unless expressly consented prior by VCS, no other general terms or conditions shall apply for the relations set herein. These Terms shall be available and accessible on the following web address: https://spryr.com/spryrpartnershipterms.html. \n\n \n\nThese Spryr Partnership Terms are supplemental to the Terms, and the Spryr Partnership Terms together with the Terms constitute the entire terms and conditions between VCS and each Spryr Partner who accesses or uses the Spryr Partnership Services.\n\n \n\nAny access to Spryr and/or use of any of the functionalities, services and products offered by VCS to Spryr Partners (“Spryr Partnership Services”) are subject to full, unconditional, and validly expressed acceptance and confirmation of the Spryr Partnership Terms and the Terms by the respective Spryr Partner.\n\n \n\nBy confirmation of these Spryr Partnership Terms each Spryr Partner concludes an agreement on the use the functionalities of the Spryr Partnership Services with VCS, which agreement shall be under the following terms and conditions:\n\n \n\n**I. DEFINITIONS**\n\n \n\nUnless the context otherwise requires, the following capitalized terms shall have the following meanings:\n\n \n\n1. Agreement – shall refer to the Participation Agreement and/or the Listing Agreement entered into by and between the Spryr Partner and VCS to allow a Spryr Partner to participate in certain VC Trades by Spryr and to use and enjoy the Spryr Partnership Services. \n2. AML-KYC Policy – shall refer to the rules and policies, as amended from time to time, to prevent illegal activity including anti-money laundering (“AML”), counter-terrorist financing (“CFT”) and know your customer (“KYC”) procedures required by any company acting as payout service provider for VCS from time to time. At present Wise Payments Limited acts as Payout Provider for VCS and ensures compliance with applicable AML, CFT, and KYC legislation. Further information shall be available and accessible at https://wise.com/en/legal/terms-and-conditions and https://wise.com/gb/legal/global-privacy-policy-en, which are incorporated herein by reference.\n3. Commission – shall mean the commission a Spryr Partner shall receive from VCS for Spryr Trades.\n4. Commission Rate – shall refer to the percentage rate a Spryr Partner shall receive from the Sales Margin. \n5. Introductory Commission – shall refer to the payment of a commission for the sale of a Spryr Accommodation Service affected by a Spryr Partner’s introduction of the purchaser.\n6. Listings – shall refer to the listing of the Spryr Accommodation Service on the VCS Ecosystem for sale.\n7. Marketplace – shall mean the internet-based bookings ecosystem accessible and integrated within the Website, which offers to Spryr Partners different functionalities related to listing, offering, marketing, and sale of the Spryr Accommodation Service.\n8. Spryr Partner – shall refer to the Participating Spryr Partner, and/or the Listing Spryr Partner, whatever term applies in the context of the Agreement concluded between the Spryr Partners and VCS, and/or any other Person who has created a Spryr Partnership Account. A Spryr Partner may be referenced in the Agreement as VC Client.\n9. Spryr Partner Data – shall mean the registration data required from the Spryr Partner for listing and selling its Spryr Accommodation Service, which shall be gathered at Registration. \n10. Spryr Partnership – shall refer to any and all rights, obligations and benefits of a Spryr Partner on the VCS Ecosystem.\n11. Spryr Partnership Account – shall refer to the account created by the Spryr Partner as a means to interact with the VCS Ecosystem, in particular to transfer the use and occupancy rights of the Spryr Accommodation Service (and shall have the same meaning as the term VC Trading Account referenced in the Agreement) and to receive Payouts. \n12. Spryr Partnership Services – shall refer to the functionalities and services offered by VCS to the Spryr Partner through the Spryr Partnership Account for the purpose of listing and selling the Spryr Accommodation Service and receiving the Commission. \n13. Spryr Partnership Terms – shall refer to these Terms and Conditions Regarding Spryr Partnership, as amended from time to time, and referenced in the Agreement (either as Spryr Partnership Terms or VCSphere Terms or Spryr Listing Terms).\n14. Payout – shall refer to payment of the Commission and/or the Introductory Commission to the Spryr Partner by the Payout Provider.\n15. Payout Data – shall mean the data required from the Spryr Partner for receiving Payouts from the Payout Provider.\n16. Payout Provider – shall refer to any company acting as payout service provider for VCS from time to time. At present Wise Payments Limited or their subsidiaries, as found on their official website https://wise.com, acts as payout service provider for VCS and is referred to when using the term Payout Provider.\n17. Person – shall mean any individual over the age of 18, corporation, partnership, limited liability company, joint venture, association, joint stock company, trust, unincorporated organization or government or any agency or political subdivision thereof.\n18. Referral – shall refer to the sale of a Spryr Accommodation Service effected by a Spryr Partner’s introduction of a purchaser as purchaser of Spryr Accommodation Services via the Website.\n19. Registration – shall refer to the process of creation of a Spryr Partnership Account and/or verification of Spryr Partner’s Spryr Partner Data and/or providing the Required Information (according to the Listing Agreement) and the Payout Data or any other information required from time to time when creating a Spryr Partnership Account.\n20. Sales Margin - shall refer to the difference between the Spryr Accommodation Fee excluding Taxes and Variable Fees and Charges and the VCS Costs.\n21. Sanctioned Countries – shall mean each country, state and/ or jurisdiction, which is subject to international sanctions imposed by either the United Nations and/or European and/or the United States of America.\n22. Terms – shall refer to the terms and conditions as amended from time to time and referenced in the Agreement as Spryr Terms. The Terms are available and accessible on the following web address: https://spryr/terms.\n23. Spryr Accommodation Fee(s) – shall refer to the sales price for any Spryr Accommodation Service sold through Spryr.\n24. Spryr Accommodation Service – shall refer to the rights of use, occupancy, and enjoyment in respect to the Accommodation Service or Existing Spryr Partnership, whatever term applies in the context of the Agreement, and listed by Spryr Partner on the Website.\n25. Spryr Trades – shall refer to the sale of the Spryr Accommodation Service through the Website.\n26. VCS Costs – shall refer to the costs for the acquisition of Accommodation Services by VCS, payment provider fees, and services.\n27. VCS Ecosystem – shall refer to all functionalities provided to Spryr Partner through the Website.\n28. Website – shall refer to the official website https://spryr.com. \n\n \n\nUnless the context otherwise requires, capitalized terms not defined in these Spryr Partnership Terms shall have the meaning defined in the Agreement or the Terms.\n\n \n\n**II.GENERAL PROVISIONS**\n\n \n\n1. By Registration, the Spryr Partner agrees that the Spryr Partner has read, understood, and accepted all of these Spryr Partnership Terms, as well as any other supplemental policy referenced or incorporated herein, including but not limited to the Terms, Cookie Policy, Privacy Policy, Payout Provider’s AML-KYC Policy and such other rules and policies in effect from time to time.\n2. Each Spryr Partner acknowledges and understands that the VCS Ecosystem can only be used by Spryr Partner when the rules and conditions herein described are fully met by the Spryr Partner respectively obliged under the corresponding clause of these Spryr Partnership Terms. \n\n \n\n**III.OPEN MARKETPLACE**\n\n \n\nThe Spryr Partner acknowledges that any Person can access the Marketplace, review Listings, and purchase Spryr Accommodation Services through the Website by using the functionalities of the Website. Obtaining any form of membership is not necessary for such review and purchase.\n\n \n\n**IV.SPRYR PARTNERSHIP AND REGISTRATION**\n\n \n\n1. As of Registration a Person shall become a Spryr Partner. Timely payment in full of all monies owed according to the Agreement is a condition precedent to becoming a Spryr Partner and participating in the VCS Ecosystem.\n\n2. Registration with VCS may only be made by Persons with full legal and contractual capacity and capability and in accordance with the laws of their national jurisdiction.\n\n3. A Spryr Partner is entitled to access and/or use the VCS Ecosystem, including but not limited to the functionalities of the Spryr Partnership Account, in accordance with the Agreement and the Spryr Partnership Terms.\n\n4. Upon Registration, any Spryr Partner shall freely and willingly provide its Spryr Partner Data and its Payout Data for the purposes of obtaining a Spryr Partnership Account. By accepting these Spryr Partnership Terms, the Spryr Partner agrees to disclose its residency in the Registration process. The Spryr Partner Data and Payout Data must be true and accurate and in accordance with the Spryr Partner’s national jurisdiction as of Registration.\n\n5. Upon Registration, the Spryr Partner must: (i) create a strong password that such Spryr Partner does not use for any other website or online service; (ii) protect and keep secret all credentials for the Spryr Partnership Account.\n\n6. With respect to the Spryr Partnership Account, VCS shall exclusively receive any passwords encrypted. \n\n7. The Spryr Partner commits and undertakes (i) to protect access to any device that accesses the Spryr Partnership Account; (ii) to promptly notify VCS if a Spryr Partner discovers or otherwise suspects any security breaches related to their Spryr Partnership Account.\n\n8. Only after the Spryr Partner has (i) provided all information requested in the Registration process; and (ii) made the sale of its Spryr Accommodation Service available by its Listing, the Spryr Partner shall be entitled to a Commission and to receipt of Payouts. \n\n9. VCS has the full discretion to determine and/or to change the requirements for Registration, especially in regard to the Spryr Partner Data and Payout Data and update the Registration process from time to time.\n\n10. The Spryr Partner shall be personally responsible for the payment of all taxes, duties, levies and charges assessed in connection with its Spryr Partnership, especially when receiving a Payout. \n\n11. Except expressly set forth otherwise in the Agreement, title to the Spryr Accommodation Service remains and shall at all times remain with respective Spryr Partner. \n\n12. VCS may offer a “chat” or “messaging” feature in connection with the Spryr Partnership Account to communicate with Spryr Partners. Use of any such feature is subject to Spryr Partnership Terms and VCS may suspend or terminate Spryr Partner’s use of any messaging feature for any reason, with or without notice. All communications made on any such feature are subject to surveillance and retention by VCS and may be produced by VCS in response to a request for information from law enforcement, a governmental agency or regulatory authority. Any such feature is not a method of execution, and any communications relating to transactions are for discussion purposes only. All orders must be executed via the Spryr Partnership Account’s order process.\n\n13. Each Spryr Partner, if legally capable under the laws of its jurisdiction of seat, domicile and/ or nationality, shall be solely responsible to check and ascertain if it is also legally capable under the laws of any other jurisdiction to sell Spryr Accommodation Services through the Marketplace. VCS shall not be in any way responsible if any Spryr Partner is in violation of any such jurisdiction legal capability laws and regulations and/or if such Spryr Partner cannot sell any Spryr Accommodation Services for whatever legal grounds. \n\n14. A corporate entity shall be considered legally capable if it is fully incorporated and existing under the laws of the country of its incorporation and if the Registration with VCS is conducted on behalf and on account of this entity by its legal representative.\n15. Each Spryr Partner is obliged to access its Spryr Partnership Account only personally or through a duly authorized representative. The Spryr Partner will be solely obliged to keep its access data protected and VCS bears no liability whatsoever for any misuse of Spryr Partner’s Spryr Partnership Account by an unauthorized third party or any other unauthorized actions performed through the Spryr Partnership Account of the Spryr Partner by such third party.\n\n16. The Spryr Partner agrees to take responsibility for all activities that occur with their Spryr Partnership Account and accept all risks of any authorized or unauthorized access to their Spryr Partnership Account, to the maximum extent permitted by law.\n\n17. Faulty Spryr Partner Data and/or Payout Data may cause consequences for which VCS cannot be held liable. Therefore, VCS won’t allow any Spryr Partner to proceed with any Listings should such Spryr Partner abstain from declaring the Spryr Partner Data and/or the Payout Data in the Registration process. In case any financial damage occurs due to false Spryr Partner Data and/or Payout Data declaration, it will be covered by the Spryr Partner in full and such Spryr Partner indemnifies and hold VCS harmless from and against all damages, costs, and expenses in connection with same.\n\n18. If a Payout may not be made by VCS for reasons within the sphere of the Spryr Partner and the Spryr Partner does not correct this even after being requested to do so three times, but at least over a period of 30 days, the amount that should be paid out may be converted into a voucher and sent to the Spryr Partner by email. The transmission of the voucher has a debt-discharging effect on VCS, such voucher shall expire after a period of 12 months.\n\n19. Any and all data gathered from a Spryr Partner to the extent it qualifies as personal data under GDPR, shall be stored and processed in accordance with the Privacy Policy and AML-KYC Policy.\n\n \n\n**V. LISTING**\n\n \n\n1. Listings may only be made by Spryr Partners with full legal and contractual capacity and capability and in accordance with the laws of their national jurisdiction.\n\n2. Any Listings of a Spryr Accommodation Service must be made through and in accordance with the Spryr Partnership Terms.\n \n3. Any Listing must be confirmed by VCS and recorded in the Spryr Partnership Account associated with the relevant Spryr Partnership.\n\n4. If the information pertaining to the Spryr Accommodation Service the Spryr Partner submits via the Spryr Partnership Account is not complete, the Listing may not be executed. \n\n5. Once a Spryr Accommodation Service has been submitted through the Spryr Partnership Account to be available for Spryr Trade, it shall be Spryr Partner’s responsibility to ensure availability of the Spryr Accommodation Service for Booking. \n\n6. VCS may suspend, delay, redirect, reverse or cancel any Listing at any time and for any reason. For example, and without limitation, VCS may do so if VCS suspect any risk of fraud, crime, breach of the Agreement or the Spryr Partnership Terms, or illicit activity. If any costs incur VCS in respect of a suspension, delay, redirection, reversal, or cancellation caused by a Spryr Partner, Spryr Partner will bear those costs to the extent permitted by law.\n\n \n\n**VI. PAYOUT**\n\n \n\n1. Spryr Partner shall be entitled to receive a Payout as specified in these Spryr Partnership Terms. Payout shall be made at least once every 12 months after Registration, or any other frequency of Payout VCS may determine from time to time. \n2. Payouts and all related payments under the Spryr Partnership Terms shall be made exclusively in United States Dollars (USD).\n3. Spryr Partner shall be entitled to receipt of a Commission on the Spryr Accommodation Services sold through the Website in consideration of the use of its membership rights and in accordance with the Agreement. The Commission shall be calculated based on the Sales Margin. The exact percentage rate of the Commission shall be retrievable for the Spryr Partner on its Spryr Partnership Account. \n4. The calculation of the Commission payable to a Spryr Partner in connection with the sale of Spryr Accommodation Services shall be calculated as follows:\n_Sales Margin of all Spryr Accommodation Service sales x Commission Rate_\nThe exact percentage rate of the Commission Rate shall be retrievable for the Spryr Partner on its Spryr Partnership Account.\nBy way of illustration: _Spryr Accommodation Services are sold for Spryr Accommodation Fees totaling to US$1,000. Taxes and Variable Fees and Charges amount to US$100. VCS Costs amount to US$ 400. The Sales Margin on the Spryr Trade is US$ 500 (US$ 1,000 – US$100 – US$400)._ The Commission is computed based on the applicable Commission Rate.\n5. If a Spryr Accommodation Service is sold as a result of the introduction of a buyer by a Spryr Partner, the Spryr Partner may receive an Introductory Commission as specified by VCS from time to time.\nBy way of illustration: _A Spryr Partner refers a buyer to the Website who purchases an Accommodation Service for an Accommodation Fee of US$1,000. After deduction of Taxes, Variable Fees and Charges and payment provider fees the net sales price amounts to US$900. The Introductory Commission Rate amount to five percent (5%). The Introductory Commission amounts to US$45._\nThe exact percentage rate of the Introductory Commission Rate shall be retrievable for the Spryr Partner on its Spryr Partnership Account.\n6. The same rules and regulations for Payouts of Introductory Commissions shall apply as for Payouts of Commissions.\n7. The amount payable as Payout from time to time shall be retrievable for the Spryr Partner on its Spryr Partnership Account. \n8. Payout Provider fees may be charged on the Commission for Payout to a Spryr Partner, as determined by Payout Provider. Spryr Partners are solely responsible for paying any such fee, which shall be deducted from the Commission. VCS shall not advance, refund, or fund such a fee on Spryr Partner’s behalf. VCS shall not be responsible for any excess or insufficient fee calculation.\n9. VCS shall be entitled, without prejudice to any other rights or remedies it may have, to withhold payment of part or all of the Commission until the Spryr Partner has completed to the satisfaction of VCS any obligations to which those payments relate. For the avoidance of doubt, the Spryr Partners shall not be entitled to any Commission prior to Registration.\n10. VCS does not give investment, tax, legal, or other professional advice by allowing Spryr Partner to use the Spryr Partnership Services. Before Registration, each Spryr Partner should consult a qualified professional, especially in the areas of tax and law. \n11. The Spryr Partner expressly acknowledges that \na) the Spryr Partner is solely responsible for determining the nature, potential value, suitability, and appropriateness of benefits and risks associated with the Spryr Partnership for itself; \nb) the Spryr Partner is familiar with the VCS Ecosystem and has the experience required to use the Spryr Partnership Account; and \nc) the Spryr Partner is responsible for determining whether using the VCS Ecosystem is legal in Spryr Partner’s jurisdiction and Spryr Partner shall not use any of the functionalities of the VCS Ecosystem if such use is illegal. \n\n12. Legal and contractual capability of natural persons shall be in accordance with the laws of their country of nationality and/ or domicile, but in all cases a natural person shall not be considered legally capable if it is less than 18 years of age. Persons that meet the jurisdictional age criteria for legal capability shall be considered capable, until proven otherwise.\n\n \n\n**VII. REFERRALS AND INTRODUCTORY COMMISSIONS**\n\n \n\n1. The Spryr Partner is responsible for any and all tax liability resulting from Introductory Commissions.\n\n\n2. The Spryer Partner’s unique Referral link may not be shared, sold, or used in any way except by the Spryr Partner alone to obtain Referrals; Referral links shared to or obtained through other sources (such as through a posting to a third-party intermediary or website) will not be honored. Spryr Partners are limited to one (1) Referral for each referred purchaser; in other words, additional/repeat purchases made by a referred purchaser are not counted as additional Referrals.\n\n3. Spryr’s Referral program cannot be used by businesses or individuals for affiliate lead generation or posted on discount sites. Referral links may not be published or distributed on commercial websites (such as coupon websites, Reddit, or Wikipedia). Spryr Partners are prohibited from paying to advertise their Referral links and must disclose that they are paid based on successful Referrals.\n\n4. Referred purchasers may not combine any discounts obtained through their use of the Referral with any offer codes or other discounts offered by Spryr.\n\n5. When Spryr Partners engage in marketing in connection with the Referral program, they are considered the sender of any marketing communication they initiate and are responsible for their own compliance under applicable marketing and telecommunications laws. This means, among other things, that Spryr Partners are responsible for compliance with all applicable laws, including but not limited to the CAN SPAM Act. The Spryr Partner must not send unsolicited commercial or marketing related messages and must respect unsubscribe and do not contact requests. Any distribution of a Referral link that could constitute unsolicited commercial email or \"spam\" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your Spryr Partnership and exclusion from the Referral program.\n\n6. Spryr reserves the right to terminate the Account of any Spryr Partner and/or referred purchaser at any time and without notice, including, but not limited to, if Spryr, at its sole discretion, considers any Spryr Partner and/or referred purchaser’s conduct to be in violation of these Partnership Terms.\n\n7. Spryr reserves the right to cancel the Referral program and to revise these Partnership Terms from time to time. If Spryr makes any material changes to these Partnership Terms, Spryr will announce those changes to Spryr Partner in the Spryr Partnership Account on the Website. If the Referral program is terminated, any unclaimed Introductory Commissions will be forfeited at that time.\n\n \n\n**VIII. TAXES**\n\n \n\n1. The prices displayed on the Website may include taxes or tax recovery charges. Such taxes or tax recovery charges may include amounts associated with value-added tax, goods and services tax, sales tax, occupancy tax and other taxes of a similar nature.\n\n\n2. The tax shown and collected are a recovery of the estimated taxes that Spryr pays to the Spryr Partner for taxes due on the Spryr Accommodation Services provided by Spryr Partner (such as for the rental rate for the room). The Spryr Partner is responsible for remitting applicable taxes to the applicable taxing jurisdictions. Taxability and the appropriate tax rate vary greatly by jurisdiction. The actual amounts paid by Spryr to the Spryr Partner may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the services provided by the Spryr Partner.\n\n3. Sales, use and/or local hotel occupancy taxes are imposed on the amounts that Spryr charge for services they provide (service fee and/or facilitation fee) in certain jurisdictions. The actual amount imposed on services provided by Spryr may vary depending on the rates in effect at the time the services are provided by the provider of Spryr Accommodation Services. In certain jurisdictions, Spryr is responsible for collecting and remitting sales, use and/or local hotel occupancy taxes for the entire price, including the amounts we charge for our services as well as the Spryr Partner.\n\n4. In certain jurisdictions, you may be responsible for paying local taxes imposed by local tax authorities (such as city taxes or tourist taxes, etc.). Spryr may charge you such local taxes. Spryr will notify you of any local taxes that will be payable by you before you complete your booking, where such taxes have been notified to Spryr by the Spryr Partner.\n\n5. The amount of local taxes can change between the booking date and stay date. If taxes have changed by your stay date, you may be liable to pay taxes at the higher rate.\n\n \n\n**IX. LIMITATION OF LIABILITY AND DISCLAIMERS**\n\n \n\n1. VCS DISCLAIMS ANY AND ALL PROMISES, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OF SPRYR ACCOMMODATION SERVICES, FITNESS OF SPRYR PARTNERSHIP FOR A PARTICULAR PURPOSE, DATA ACCURACY, SYSTEM INTEGRATION, NON-INFRINGEMENT AND/OR QUIET ENJOYMENT, AND ANY SERVICES PROVIDED BY VCS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” VCS DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, (A) REGARDING THE CONTENTS OF THE SPRYR PARTNERSHIP SERVICES, INFORMATION AND FUNCTIONS MADE ACCESSIBLE THROUGH THE SPRYR PARTNERSHIP SERVICES, ANY HYPERLINKS TO THIRD PARTY WEBSITES, OR THE SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION THROUGH THE SPRYR PARTNERSHIP SERVICES, OR ANY WEBSITE LINKED TO THE SPRYR PARTNERSHIP SERVICES (B) THAT ACCESS TO THE SPRYR PARTNERSHIP SERVICES SHALL BE CONTINUOUS, UNINTERRUPTED, TIMELY, OR ERROR-FREE. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, SPRYR PARTNER ACKNOWLEDGES THAT VCS MAKES NO WARRANTIES UNDER THIS AGREEMENT DIRECTLY FOR THE BENEFIT OF ANY THIRD PARTY, AND THAT VCS’S OBLIGATIONS UNDER THIS AGREEMENT ARE FOR THE BENEFIT OF THE SPRYR PARTNER ONLY, AND NOT FOR THE BENEFIT OF ANY OTHER PERSON. IN ENTERING INTO THIS AGREEMENT, SPRYR PARTNER REPRESENTS THAT IT HAS NOT RELIED UPON ANY REPRESENTATION OR WARRANTY OF VCS OR ITS AFFILIATES EXCEPT AS EXPRESSLY SET FORTH IN THESE SPRYR PARTNERSHIP TERMS AND THE AGREEMENT.\n\n2. VCS SHALL NOT BE LIABLE FOR ANY DAMAGES CAUSED IN WHOLE OR IN PART BY (A) THE MALFUNCTION, UNEXPECTED FUNCTION OR UNINTENDED FUNCTION OF ANY COMPUTER NETWORK, INCLUDING WITHOUT LIMITATION LOSSES ASSOCIATED WITH VIRUSES, HACKING OR CYBERSECURITY BREACHES; (B) ANY CHANGE IN LAW, REGULATION OR POLICY, OR (C) FORCE MAJEURE EVENT (INCLUDING BUT NOT LIMITED TO (I) ACTS OF GOD, NATURE, COURT OR GOVERNMENT; (II) FAILURE OR INTERRUPTION IN PUBLIC OR PRIVATE TELECOMMUNICATION NETWORKS, COMMUNICATION CHANNELS OR INFORMATION SYSTEMS; (III) ACTS OR OMISSIONS OF ACTS OF A PARTY FOR WHOM VCS IS NOT RESPONSIBLE; (IV) DELAY, FAILURE, OR INTERRUPTION IN, OR UNAVAILABILITY OF, THIRD PARTY SERVICES AND SITES; (V) STRIKES, LOCK-OUTS, LABOUR DISPUTES, WARS, TERRORIST ACTS AND RIOTS; AND (VI) VIRUSES, MALWARES, OTHER MALICIOUS COMPUTER CODES OR THE HACKING OF VCS SYSTEMS).\n\n3. VCS shall have no liability to each Spryr Partner in connection with its Spryr Partnership, Spryr Partnership Account for any reasonable and foreseeable loss, damage, or liability which the Spryr Partner may suffer or incur in connection with same. \n\n \n\n**X. INDEMNIFICATION**\n\n \n\n1. The Spryr Partner hereby agrees to indemnify, defend and hold VCS harmless from and against any loss or liability, including legal expenses, arising out of any and all claims, demands, debts, damages, consequential damages, losses, actions, suits, expenses or costs arising out of or in connection with incurred damage or loss in any way sustained or alleged to have been sustained in connection with the any Spryr Partnership Services purchased or provided under these Spryr Partnership Terms due to any negligent act, failing or omission on the part of Spryr Partner and/or other persons, using these Spryr Partnership Services together with the Spryr Partner and/or any such third party.\n\n\n2. The Spryr Partner will be liable for any loss or third-party claim, including cancellation charges VCS may incur as a result of any incomplete or inaccurate details in the Registration process.\n\n \n\n**XI. REGULATORY PROVISIONS**\n\n \n\nBy confirmation and acceptance of these Spryr Partnership Terms, each Spryr Partner explicitly declares that it:\n\n\na) is not in any way involved in money-laundering and/or terrorist financing and/or any other criminal activity;\n\n\nb) will not use any of the Spryr Partnership Services for any of the activities for any criminal or illegal activity and will always observe the applicable laws and regulations;\n\n\nc) will use only authorized and legal payment means;\n\n\nd) will use and pay only with funds from legitimate source;\n\n\ne) will provide only true, correct, and adequate information for any of the circumstances above, when requested by VCS.\n\n \n\n**XII. INTELLECTUAL PROPERTY**\n\n \n\n1. Unless stated otherwise, the software required for the Spryr Partnership Services, and any other material or content provided by VCS, and all intellectual property rights (including the copyrights) therein (“Intellectual Property”) are the property of VCS or its licensors and suppliers. VCS does not give any implied license for the use of the contents of the Spryr Partnership Services.\n\n\n2. VCS exclusively retains ownership of all rights, title and interest in and to the Intellectual Property and the Spryr Partner is not entitled to copy, scrape, (hyper-/deep) link to, publish, promote, market, integrate, utilize, combine or otherwise use the content (including any translations thereof and the guest reviews) or VCS brands and trademarks without the express written permission of VCS. To the extent that the Spryr Partner would (wholly or partly) use or combine VCS’s (translated) content or would otherwise own any intellectual property rights associated with the Spryr Partnership Services, the Spryr Partner hereby assign, transfer, and set over all such intellectual property rights to VCS. Any unlawful use or any of the aforementioned actions or behavior will constitute a material infringement of the intellectual property rights (including copyright and database right) of VCS.\n\n \n\n**XIII. APPLICABLE LAW**\n\n \n\nThese Spryr Partnership Terms shall be governed by and construed in accordance with the laws of Liechtenstein, without regard to conflict of law rules or principles that would cause the application of the laws of any other jurisdiction, to the extent permitted by mandatory local law (e.g. consumer protection law).\n\n \n\n**XIV. DISPUTES**\n\n \n\n1. All disputes between Spryr Partner related to any Spryr Partnership Services, Spryr Accommodation Services and/ or other relations between VCS and Spryr Partner shall be separately and independently be resolved between the Spryr Partner and VCS and VCS shall be held harmless of any such disputes.\n\n\n2. All claims and disputes affecting VCS under these Spryr Partnership Terms its interpretation, application execution or termination, shall be settled in accordance with Spryr dispute resolution process as available and accessible on the following web address: https://spryr.com/info/imprint/dispute-resolution, which is incorporated herein by this references. Further, Spryr Partners may also submit their complaints directly to Spryr at the following email address: complaint@spryr.com.\n\n \n\n**XV. MODIFICATIONS AND AMENDMENTS**\n\n \n\nVCS shall be fully entitled to modify and/or amend these Spryr Partnership Terms (and any terms and conditions incorporated herein by reference) from time to time in the sole discretion of VCS, whenever VCS finds this suitable and necessary. Any change and/ or modification to these Spryr Partnership Terms shall be announced on the Website as changes and updates shall become effective not less than seven (7) days as of the date of such announcement.\n\n \n\n**XVI. MISCELLANEOUS**\n\n \n\n1. The Spryr Partner hereby agrees that if any portion of these Spryr Partnership Terms is found illegal or unenforceable, in whole or in part, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the Spryr Partnership Terms, which shall continue to be in full force and effect. Parties shall negotiate in good faith in order to agree on the terms of a mutually satisfactory alternate provision, which shall, to the furthest possible extent, produce the same effects.\n\n\n2. hese Spryr Partnership Terms shall be binding on Spryr Partner’s successors, heirs, personal representatives, and assigns. \n\n3. Spryr Partner and VCS are independent contractors for purposes of these Spryr Partnership Terms and the Spryr Partnership Services. Nothing in these Spryr Partnership Terms shall create any partnership, joint venture, agency, consultancy, or trusteeship.\n\n4. It is Spryr Partner’s responsibility to determine what, if any, taxes apply due to Spryr Partner’s use of Spryr Partnership Services, and it is Spryr Partner’s responsibility to report and remit the correct tax to the appropriate tax authority. \n\n5. In case of any doubt or contradiction in the documents governing the Spryr Partnership, the following hierarchy of documents shall be used in their interpretation, where each preceding document shall prevail over the next one: Terms – Agreement – Spryr Partnership Terms. \n\n \n\n**XVII. ELECTRONIC STATEMENT**\n\n \n\n1. The Spryr Partner acknowledges that by the act of clicking or ticking on the respective field(s) on the Website, where it is described that the Spryr Partner read, understood, and confirms/ approves these Spryr Partnership Terms, shall constitute an electronic statement for acceptance, signing and confirmation of these Spryr Partnership Terms on behalf of the Spryr Partner.\n\n\n2. These Spryr Partnership Terms are available at https://spryr.com/spryrpartnershipterms and can always be downloaded in pdf. format by the Spryr Partner and stored on its device.\n\n3. The Spryr Partner acknowledges that VCS will communicate with the Spryr Partner electronically, especially via email and through other electronic means provided for by the Spryr Partnership Services, which shall satisfy any legal requirement of communication in writing. The Spryr Partner further agrees to the electronic use and delivery of electronic signatures and other contracts, and any other records initiated, completed, or accepted by VCS via email or through other electronic means provided for by the Spryr Partnership Service. \n\n \n\n**XVIII. CONTACT**\n\n \n\nFor requests, complaints, or further information with regard to the Services, please contact us at:\\\nVCSphere Ltd. \\\nBahnstr. 3\\\n9494 Schaan / Liechtenstein\\\nor via phone under\\\ntoll free from the US: +1 888-506-4954 \\\nfor international calls: +1 321-204-0358\\\nor by email: \\\n\n","createdAt":"2023-11-24T09:09:37.725Z","updatedAt":"2023-11-29T11:26:33.498Z","publishedAt":"2023-11-28T08:14:25.850Z","locale":"en","localizations":{"data":[]}}},{"id":34,"attributes":{"slug":"first-steps-member-portal","title":"First Steps","content":"Welcome to the instructional guide of the Spryr partners' portal. Within this section, we have curated an informative step by step guide to facilitate efficient navigation for your convenience.\n\n
\n\n##### **Step 1. Settings Tab:**\nVerify your personal and contact details under the 'Personal Data' sub-tab, if you need to make any changes please contact our Partners' Support team. Next head to the 'Payout Details' sub-tab, input your preferences and accurate banking details in order to activate your partnership.\n\n
\n\n##### **Step 2. Dashboard Tab:**\nVerify that all changes are reflected in the 'Dashboard' tab.\n\n
\n\n##### **Step 3. Increase Rewards Tab:**\nHead over to the 'Increase Rewards' tab, in order to discover and share your personal referral code.\n\n
\n\n##### **Step 4. Help and Support:**\nIf you need some support or assistance, access our support team easily by clicking the chat button in the lower right corner (available on every tab) for quick assistance. Our Partners' Support hotline is available Monday to Friday, from 09:00 am to 18:00 pm EST. Use the contact form under 'Contact our Support' for further inquiries.\n\n","createdAt":"2023-11-24T09:10:17.973Z","updatedAt":"2024-04-02T12:09:46.973Z","publishedAt":"2023-11-28T11:50:47.925Z","locale":"en","localizations":{"data":[]}}},{"id":35,"attributes":{"slug":"dashboard-info","title":"Dashboard Info","content":"This is the cockpit of your Spryr Partnership Portal. Under the \"Earnings Summary\" you can view your current balance split by Pool and Referral and your combined earnings accompanied by the most relevant partner data.\nKeep in mind, that your earnings are based on commissions generated from the performance of your affiliated Resort in our portal. As the platform is constantly developing and marketing plans take time to fully unfold and bring the establish Spryr.com platform as a key platform in the industry.\n
\nIn order to minimize payout fees for our partners a $50 threshold was set in place. Payouts under that amount need to be requested in writing via our partner support team.","createdAt":"2023-11-24T09:10:31.635Z","updatedAt":"2024-04-02T15:07:58.394Z","publishedAt":"2023-11-28T20:09:16.656Z","locale":"en","localizations":{"data":[]}}},{"id":36,"attributes":{"slug":"increase-rewards-info","title":"Increase Rewards Info","content":"The real booster of your earnings is the referral program.\nCopy the link below and send it to friends, family and your social media followership. Each successful booking that used your link, will reward you with referral bonus and the person you refer will receive a flat discount. The amount will be awarded to your account 48 hours after the departure. Even though bookings that match you home resort give you higher overall earnings, you also receive a flat 5% of the total booking value for all other listings that we have on Spryr.com. ","createdAt":"2023-11-24T09:11:02.265Z","updatedAt":"2024-04-16T12:33:51.476Z","publishedAt":"2023-11-28T20:10:28.945Z","locale":"en","localizations":{"data":[]}}},{"id":37,"attributes":{"slug":"history-info","title":"History Info","content":"This page will provide you with consolidated information of past payouts that you received from your partnership, including date, amount and the possibility to download a pdf containing all relevant information regarding this payout.\n

\n\nA $50 threshold is in place (to avoid transaction fees charged by our 3rd party payment processing partner to your account) for the payments to be processed automatically. Payouts under that amount need to be requested in writing via partner.support@spryr.com.","createdAt":"2023-11-24T09:11:15.963Z","updatedAt":"2024-04-05T18:51:39.292Z","publishedAt":"2023-11-28T20:09:59.613Z","locale":"en","localizations":{"data":[]}}},{"id":38,"attributes":{"slug":"settings-personal-info","title":"Personal Data Info","content":"This section is being updated. Here you can edit your profile information soon.","createdAt":"2023-11-28T20:23:25.087Z","updatedAt":"2024-04-19T14:57:59.567Z","publishedAt":"2023-11-28T20:23:48.306Z","locale":"en","localizations":{"data":[]}}},{"id":39,"attributes":{"slug":"settings-payout-info","title":"Payout Info","content":"Kindly input the account where you wish to receive your payouts. It is important to note that this account must be registered under the same individual as listed in the contract and the 'Personal Data' tab. Presently, payouts are scheduled on a quarterly basis, with the upcoming calculation scheduled for the end of Q1 '24 with payments following the week after.","createdAt":"2023-11-28T20:26:42.749Z","updatedAt":"2024-04-05T19:15:12.114Z","publishedAt":"2023-11-28T20:26:44.900Z","locale":"en","localizations":{"data":[]}}},{"id":40,"attributes":{"slug":"lhvc-resort-advantages","title":"LHVC Resort Advantages","content":"

Spryr Advantages

\n\n

Exclusive Spryr benefits include

\n\n

\n ✔ Access to exclusive VIP beaches and clubs\n
\n ✔ Private villas with swimming pool\n
\n ✔ Luxury transportation\n
\n ✔ Golf Cart\n

\n","createdAt":"2023-12-29T10:26:25.439Z","updatedAt":"2024-01-04T16:45:11.210Z","publishedAt":"2023-12-29T10:26:36.531Z","locale":"en","localizations":{"data":[]}}},{"id":41,"attributes":{"slug":"cug-signup-content","title":"Sign up today for a chance to receive a free cruise","content":"Every 100th Person To Sign Up Wins a 4-Night Cruise","createdAt":"2024-01-12T10:58:45.543Z","updatedAt":"2024-06-04T16:15:47.814Z","publishedAt":"2024-01-12T10:58:46.842Z","locale":"en","localizations":{"data":[]}}},{"id":42,"attributes":{"slug":"lhvc-resort-advantages-205","title":"lhvc resort advantages","content":"

Spryr Advantages For Cabarete

\n\n

Exclusive Spryr benefits include

\n\n

\n ✔ Access to exclusive accommodations\n
\n ✔ Luxury transportation\n
\n ✔ Massage and Day-Spa in Cofresi\n
\n ✔ Special Extras bookable online\n

\n","createdAt":"2024-01-16T12:48:23.746Z","updatedAt":"2024-01-18T10:57:53.452Z","publishedAt":"2024-01-16T12:48:26.235Z","locale":"en","localizations":{"data":[]}}},{"id":43,"attributes":{"slug":"lhvc-resort-advantages-1","title":"lhvc resort advantages 1","content":"

Spryr Advantages

\n\n

Exclusive Spryr benefits include

\n\n

\n ✔ Access to exclusive VIP beaches and clubs\n
\n ✔ Private villas with swimming pool\n
\n ✔ Luxury transportation\n
\n ✔ Discounts On Golf Cart\n

\n","createdAt":"2024-01-16T12:48:56.122Z","updatedAt":"2024-06-04T18:34:39.619Z","publishedAt":"2024-01-16T12:48:58.132Z","locale":"en","localizations":{"data":[]}}},{"id":44,"attributes":{"slug":"lhvc-resort-map-205","title":"lhvc resort advantages","content":"","createdAt":"2024-01-16T12:54:55.223Z","updatedAt":"2024-01-18T10:58:34.342Z","publishedAt":"2024-01-16T12:56:15.633Z","locale":"en","localizations":{"data":[]}}},{"id":45,"attributes":{"slug":"lhvc-resort-map-1","title":"lhvc resort map 1","content":"

\n \n

","createdAt":"2024-01-16T12:57:59.573Z","updatedAt":"2024-01-17T11:53:07.844Z","publishedAt":"2024-01-16T12:58:04.705Z","locale":"en","localizations":{"data":[]}}},{"id":46,"attributes":{"slug":"lhvc-resort-advantages-205","title":"lhvc resort advantages","content":"

Spryr Advantages For Cabarete

\n\n

Exclusive Spryr benefits include

\n\n

\n ✔ Access to exclusive VIP beaches and clubs\n
\n ✔ Private villas with swimming pool\n
\n ✔ Luxury transportation\n
\n ✔ Golf Cart\n

\n","createdAt":"2024-01-24T10:52:28.938Z","updatedAt":"2024-01-24T10:52:30.288Z","publishedAt":"2024-01-24T10:52:30.279Z","locale":"en","localizations":{"data":[]}}},{"id":47,"attributes":{"slug":"spryr-short-stays","title":"SPRYR SHORT STAYS","content":"Spryr Short Stays","createdAt":"2024-01-24T10:53:34.240Z","updatedAt":"2024-01-24T10:53:35.610Z","publishedAt":"2024-01-24T10:53:35.600Z","locale":"en","localizations":{"data":[]}}},{"id":48,"attributes":{"slug":"increase-rewards-images","title":"Increase Rewards Images","content":"

\n \n $\"Resort$ \n \n \n \n $\"Resort$ \n \n \n \n $\"Resort$ \n \n

\n","createdAt":"2024-01-24T10:54:25.996Z","updatedAt":"2024-02-19T12:36:51.718Z","publishedAt":"2024-01-24T10:54:27.276Z","locale":"en","localizations":{"data":[]}}},{"id":49,"attributes":{"slug":"trust-and-safety","title":"Trust & Safety","content":"

\n Trust & Safety\n

\n\n

\n \n
\n

\n Discover the joy of stress-free travel with Spryr, your trusted companion in the world of\n exploration. We understand that the journey begins long before you set foot in a new\n destination, and we are dedicated to ensuring your trust and safety every step of the way.\n After all, it's your vacation.\n

\n\n

Why choose Spryr?

\n We take pride in providing a stress-free, secure and always verified booking process, ensuring\n you can explore the world and experience life with confidence.\n

Here's our commitment to you:

\n \n

Premium stays, not premium prices

\n Stay at some of the world's most beautiful hotels and resorts without worrying about your\n wallet.\n

\n \n

Stress-free booking every time

\n Forget the hassle and headaches of complex processes and easily book your vacation all in\n one place.\n

\n \n

24/7 service you can depend on

\n Contact our customer service team by phone, e-mail, or chat anytime. We're always here for\n you.\n

\n \n

Transparent policies

\n Our policies are clear and straightforward, giving you the confidence to book without\n worrying about hidden fees.\n

\n \n

Secure payments

\n Book with confidence knowing that our payments are secured by Stripe.\n

\n \n

Trusted Reviews From Real Travelers

\n We offer trusted accommodations supported by TrustPilot for a Transparent travel\n experience with no unexpected surprises.\n

\n\n

Our partners

\n\n

\n \n \n \n \n \n \n \n \n \n

","createdAt":"2024-02-16T08:34:32.579Z","updatedAt":"2024-07-16T13:18:16.583Z","publishedAt":"2024-02-16T08:34:34.199Z","locale":"en","localizations":{"data":[]}}},{"id":50,"attributes":{"slug":"increase-rewards-personal-message","title":"INCREASE_REWARDS_PERSONAL_MESSAGE","content":"Hi there 👋 Check out Spryr - the ultimate travel platform to book premium accommodations around the world! 🌴\n\nBook smarter with my referral link and get a discount on your booking 😎\nhttps://spryr.com/?r=[REFERRALCODE]\n\nFollow @spryr.vacation always know about their latest travel deals! #Spryr #It’sYourVacation #BookSmart","createdAt":"2024-02-19T10:41:50.379Z","updatedAt":"2024-03-29T14:55:00.451Z","publishedAt":"2024-02-19T12:37:08.394Z","locale":"en","localizations":{"data":[]}}},{"id":51,"attributes":{"slug":"secure-checkout","title":"secure-checkout","content":"

\n \n

Secure checkout

\n \n

Payment protection by $\"\"$

\n \n

Secure payment via $\"Visa\"$ $\"Mastercard\"$ $\"American$

\n \n

24/7 customer service

\n \n

Book with Confidence Guarantee

","createdAt":"2024-02-19T16:33:42.652Z","updatedAt":"2024-05-06T06:26:54.724Z","publishedAt":"2024-02-19T16:33:44.779Z","locale":"en","localizations":{"data":[]}}},{"id":52,"attributes":{"slug":"spryr-spotlight-review","title":"Review","content":"\"Very easy to book my trip on Spryr.com and we had a great vacation! Our villa was amazing and the golf carts were a must have in Puerta Plata. The luxury transportation to and from the airport was a very cool experience\" AUTHOR - Tasha S.","createdAt":"2024-03-27T11:14:57.479Z","updatedAt":"2024-03-27T17:44:38.784Z","publishedAt":"2024-03-27T11:14:59.803Z","locale":"en","localizations":{"data":[]}}},{"id":53,"attributes":{"slug":"puerto-plata-search-result-banner","title":"Puerto Plata","content":" \n \n","createdAt":"2024-03-29T10:14:51.423Z","updatedAt":"2024-05-31T12:41:58.333Z","publishedAt":"2024-05-31T12:41:58.323Z","locale":"en","localizations":{"data":[]}}},{"id":54,"attributes":{"slug":"usa-search-result-banner","title":"USA Search Result Banner","content":" \n \n","createdAt":"2024-03-29T10:18:38.228Z","updatedAt":"2024-05-31T12:46:18.434Z","publishedAt":"2024-03-29T23:19:14.938Z","locale":"en","localizations":{"data":[]}}},{"id":55,"attributes":{"slug":"highest-earner-info","title":"Highest Earner","content":" $\"trophy\"$ Highest earner this quarter reached: $445 ","createdAt":"2024-03-29T14:46:46.805Z","updatedAt":"2024-03-29T14:46:49.048Z","publishedAt":"2024-03-29T14:46:49.037Z","locale":"en","localizations":{"data":[]}}},{"id":56,"attributes":{"slug":"best-price-guarantee","title":"Best Price Guarantee","content":"

\nSpryr Best Price Guarantee\n

\n\n \n \n

\nYou can claim and receive a refund for the difference if you happen to find your reservation cheaper on another website.\nYou need to contact us within 7 days of booking your reservation through Spryr.com and you'll need to provide us with a link to the other option (website) which must be online and available to book when we check.\n

\n
\n

Our best price guarantee checklist\n

\nIn order for the claim to be processed please review the checklist below and submit your request at [support@spryr.com](mailto:support@spryr.com).\nThe advertised property and accommodation on Spryr.com must be included in the Best Price Guarantee Program (Properties are identified with a Best Price Guarantee banner).

\n\n

\n \n

\n The advertised property and accommodation on Spryr.com must be included in the Best Price Guarantee Program (Properties are identified with a Best Price Guarantee banner).\n

\n\n

\n \n

\n The option you found must be the same dates (check-in and check-out).\n

\n\n

\n \n

\n The option you found must be for the same property and accommodation type\n

\n\n

\n \n

\n The option you found must have the same cancellation policy and conditions (access levels, add-ons, parking, etc).\n

\n\n\n

When is a claim disqualified?\n

- If the other option is on a website that doesn't reveal property details until after you successfully book (i.e you cannot select a room type and you are provided one only after you pay the booking fee).
- If the other option is part of a member's only loyalty or rewards programme. In a case where you get a reduced price from a property or other website as a reward for consecutive bookings (i.e get 50% discount after booking 3 times), a member's only portal (option is not available to the public), entering a discount coupon code, achieving a reduced rate due to accumulating a referral bonus, or by accepting marketing offers that alter the initially shown price (i.e subscribe now to achieve 5% discount on your next booking).
- If the other option comes from a website that does not provide you with instant booking confirmation but rather a reservation that is pending confirmation, or when payment is due upon departure.

\n","createdAt":"2024-04-02T17:00:33.689Z","updatedAt":"2024-07-16T13:18:31.809Z","publishedAt":"2024-04-02T20:59:13.590Z","locale":"en","localizations":{"data":[]}}},{"id":57,"attributes":{"slug":"best-price-guarantee-checkout","title":"Best price guaranteed","content":"

\n\n

\n BEST PRICE GUARANTEED\n

\n We believe in premium stays, not premium prices. (valid for US price offer)\n

","createdAt":"2024-04-05T16:54:28.947Z","updatedAt":"2024-06-13T13:24:08.881Z","publishedAt":"2024-04-05T16:54:33.297Z","locale":"en","localizations":{"data":[]}}},{"id":58,"attributes":{"slug":"sweepstakes-terms-and-conditions","title":"Sweepstakes Terms and Conditions","content":"“2024 Spryr Getaway to the Islands” Sweepstakes\nOFFICIAL RULES\n\n
\n
\n\n#### NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING. \n\n
\n
\n\nThe “2024 Spryr Getaway to the Islands” Sweepstakes (the “Sweepstakes”) is intended for legal residents of the United States of America (“USA”) and shall only be construed and evaluated according to applicable USA law and applicable state law. Do not enter this Sweepstakes if you are not a USA resident or are otherwise ineligible to enter in accordance with these Official Rules at the time of entry. The Sweepstakes is sponsored by VCSphere, Bahnstr. 3 9494, Schaan, Liechtenstein (the “Sponsor”).\n\n
\n
\n\n**ELIGIBILITY**: The Sweepstakes is open to legal residents of the USA who are at least eighteen (18) years of age or have reached the age of majority in their respective state of residence at the time of entry (the “Entrants”). The Sponsor, the Administrator, their respective parent companies, employees, officers, directors, subsidiaries, affiliates, distributors, sales representatives and advertising and promotional agencies, and the officers, directors, agents, and employees of each of the foregoing (collectively, the “Released Parties”), and members of their immediate families (defined as including spouse, biological, adoptive and step-parents, grandparents, siblings, children and grandchildren, and each of their respective spouses, regardless of where they reside) or households (whether related or not) of any of the above are NOT eligible to participate in this Sweepstakes. Non-eligibility or non-compliance with any of these Official Rules will result in disqualification. **Void where prohibited or restricted by law**. (For the avoidance of doubt, any references in these Rules to Entrants shall also include the Entrants who are deemed the Winners (as defined below)).\n\n
\n
\n\n**AGREEMENT TO OFFICIAL RULES**: By participating, Entrants agree to abide by and be bound by these Official Rules and the decisions of the Sponsor, which are final and binding in all matters relating to the Sweepstakes. Winning a Prize (as defined below) is contingent upon fulfilling all requirements set forth herein. \n\n
\n
\n\n**HOW TO ENTER**: The Sweepstakes begins at 12:00:01 a.m. EST on May 1, 2024 and ends at 11:59:59 p.m. EST on December 31, 2024 (“Sweepstakes Period”). The Sponsor’s database computer is the official time-keeping device for the Sweepstakes. Entrants can enter the Sweepstakes by visiting https://spryr.com/islandsweeps (the “Website”). At the Website, Entrants can enter the Sweepstakes by completing the registration form which will request each Entrant’s full name, complete mailing address, phone number and email address. Each completed Sweepstakes registration form will result in one (1) Sweepstakes entry. \n\n
\n
\n\n**Limit one (1) entry per Entrant**. Proof of entry information at the Website is not considered proof of delivery to or receipt by Sponsor of an entry. Entries made by any other individual or any entity, and/or originating at any other website or email address, including, but not limited to, commercial Sweepstakes subscription notification and/or entering service sites, will be declared invalid and disqualified for this Sweepstakes. The use of automated entry devices is prohibited, and no mechanically reproduced entries are allowed; all such entries are void. Released Parties are not responsible for: late, incomplete, delayed, undelivered, or misdirected entries. All entries become the exclusive property of Sponsor and will not be acknowledged or returned. By participating, you consent for Sponsor to obtain, use, and transfer your name, address and other information for the sole purpose of administering this Sweepstakes. \n\n
\n
\n\nAll information submitted by Entrants will be treated according to Sponsor’s privacy policy, available at https://spryr.com/info/privacy-policy. By entering the Sweepstakes and providing their email address and other contact information, Entrants hereby agree to Sponsor’s collection and usage of their personal information and acknowledge that they have read and accepted Sponsor’s Privacy Policy. \n\n
\n
\n\n**GENERAL CONDITIONS**: If for any reason the operation or administration of this Sweepstakes is impaired or incapable of running as planned for any reason, including but not limited to (i) infection by computer virus, bugs, (ii) tampering, unauthorized intervention, (iii) fraud, (iv) technical failures, or (v) any other causes beyond the control of the Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Sweepstakes, the Sponsor reserves the right at its sole discretion, to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the Sweepstakes in whole or in part, at any time, without notice and award the Prizes (defined below) using all non-suspect eligible entries received as of, or after (if applicable) this cancellation, termination, modification or suspension date, or in any manner that is fair and equitable and best conforms to the spirit of these Official Rules. Sponsor reserves the right, at its sole discretion, to disqualify any individual deemed to be tampering or attempting to tamper with the entry process or the operation of the Sweepstakes or Sponsor’s Website; or acting in violation of these Official Rules or in an unsportsmanlike or disruptive manner. \n\n
\n
\n\nCAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE SWEEPSTAKES IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE; THE SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES OR OTHER REMEDIES FROM ANY SUCH PERSON(S) RESPONSIBLE FOR THE ATTEMPT TO THE FULLEST EXTENT PERMITTED BY LAW.\n\n
\n
\n\nFailure by the Sponsor to enforce any provision of these Official Rules shall not constitute a waiver of that provision. In the event of a dispute as to the identity of a Winner based on an email address, the winning entry will be declared by the authorized account holder of the email address associated with the registration in question. \"Authorized account holder\" is defined as the natural person who is assigned to an email address by an Internet access provider, online service provider or other organization (e.g., business, educational, institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.\n\n
\n
\n\n**RELEASE AND LIMITATIONS OF LIABILITY**: By participating in the Sweepstakes, Entrants agree to release and hold harmless the Released Parties from and against any claim or cause of action arising out of participation in the Sweepstakes or receipt or use of any Prize, including, but not limited to: (i) any technical errors that may prevent an Entrant from submitting an entry; (ii) unauthorized human intervention in the Sweepstakes; (iii) printing errors; (iv) errors in the administration of the Sweepstakes or the processing of entries; or (v) injury, death, or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from Entrant’s participation in the Sweepstakes or receipt of the Prizes (defined below). Released Parties assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, entries. The Released Parties are not responsible for any problems or technical malfunction of any telephone network or telephone lines, computer online systems, servers, or providers, computer equipment, software, failure of any email or entry to be received by Sponsor on account of technical problems, human error or traffic congestion on the Internet or at any Website, or any combination thereof, including any injury or damage to Entrant's or any other person's computer relating to or resulting from participation in this Sweepstakes or downloading any materials in this Sweepstakes. Entrants further agree that in any cause of action, the Released Parties’ liability will be limited to the cost of entering and participating in the Sweepstakes, and in no event shall the Released Parties be liable for attorney fees. Entrants waive the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages. **For New Jersey Residents: nothing herein bars recovery of damages or attorneys’ fees where mandated by statute**.\n\n
\n
\n\nExcept as expressly provided above, IN NO EVENT WILL RELEASED PARTIES BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND (INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES) ARISING OUT OF PARTICIPATION IN THIS SWEEPSTAKES OR THE ACCEPTANCE, POSSESSION, USE, OR MISUSE OF, OR ANY HARM RESULTING FROM THE ACCEPTANCE, POSSESSION, USE OR MISUSE OF A PRIZE. \n\n
\n
\n\nBy participating, Entrants release and agree to hold harmless the Released Parties from any and all liability for any injuries, death or losses or damages to persons or property AS WELL AS CLAIMS/ACTIONS BASED ON PUBLICITY RIGHTS, DEFAMATION, AND/OR INVASION OF PRIVACY that may arise from participating in this Sweepstakes or its related activities or the acceptance, possession, use or misuse of, or any harm resulting from the acceptance, possession, use or misuse of a Prize. Released Parties are not liable in the event that any portion of the Sweepstakes is cancelled due to weather, fire, strike, acts of war or terrorism, pandemic, or any other condition beyond their control.\n\n
\n
\n\nEACH ENTRANT UNDERSTANDS AND AGREES THAT ALL RIGHTS UNDER SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY OF THE USA ARE HEREBY EXPRESSLY WAIVED BY HIM/HER. SECTION 1542 READS AS FOLLOWS:\n\n
\n
\n\n“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”\n\n
\n
\n\n**DRAWING AND NOTIFICATION**: The potential Prize Winners will be selected in a random drawing conducted by the Administrator, whose decisions are final and binding. The Prize drawing will be conducted on or about January 5, 2025. Odds of winning a Prize will depend on the total number of eligible entries received throughout the Sweepstakes Period. The potential Prize Winners will each be contacted by the Sponsor (or Administrator) via phone, email, and/or USPS mail.\n\n
\n
\n\n**PRIZES**: There will be one (1) Grand Prize two (2) First Prizes available. \n\n
\n
\n\nThe Grand Prize Winner (“Winner”), upon the Administrator’s confirmation of eligibility, will receive a 6-day/5-night prize trip two (2) people in the Dominican Republic (the “Location”) (“Grand Prize” or “Prize”). The Grand Prize package includes: \n\n
\n
\n\n-Two (2) roundtrip standard economy airfare tickets from a major commercial airport in the USA, near the Winner’s primary residence and the Location, as determined by Sponsor. \n\n
\n
\n\n-Standard (all-inclusive) hotel accommodations at the Lifestyle Holidays Vacation Club for five (5) nights (double occupancy room and tax only).\n\n
\n
\n\nThe Approximate Retail Value (“ARV”) of the total Grand Prize package is $8,430 USD, which will vary depending upon points of departure and destination and seasonal fluctuation of hotel rates and airfares. All other expenses not specifically mentioned herein, including but not limited to, airport taxes and fees, baggage fees, ground transportation not specifically delineated, food, beverages, additional hotel amenities or fees and gratuities, are the responsibility of the Grand Prize Winner and/or traveling companion. The Sponsor is not responsible for any cancellations, delays, diversions or substitutions or any act or omissions whatsoever by the air transportation carriers, hotels or other transportation companies or any other persons providing any of these services and accommodations necessitated by same. The Sponsor shall not be liable for any loss or damage to baggage and/or personal property. Travel, hotel, and other accommodations are subject to availability. The Grand Prize Winner and their traveling companion must travel on the same itinerary. The trip must be fully executed by 12/31/25, or the Prize will be forfeited. The Grand Prize Winner and their travel companion are solely responsible for obtaining documents necessary for their respective international travel (i.e., passport and visa if applicable). All travel dates are subject to change in the Sponsor’s sole discretion. Certain blackout dates and material restrictions may apply.\n\n
\n
\n\nEach First Prize Winner (also, Winner”) will receive either a 3-night hotel stay in Orlando or Las Vegas (“Prize” or “First Prize”). First Prize ARV - $599.\n\n
\n
\n\nTotal Prize Pool - $9,628. The value of the Prizes set forth above represents Sponsor’s good faith determinations of the ARV thereof and such determinations are final and binding and cannot be appealed. If the actual value of a Prize is lower than the stated ARV when the Prize is procured and fulfilled, then the difference will not be awarded. All other expenses associated with Prize acceptance or usage not specifically mentioned herein are the responsibility of the Winners. No substitution or transfer of the Prize will be permitted, except by the Sponsor, who reserves the right at its sole discretion to substitute a Prize (or Prize component) with another prize of equal or greater value.\n\n
\n
\n\n**ADDITIONAL PRIZE CONDITIONS**: By accepting a Prize, the Winners agree to release and hold harmless the Released Parties from and against any claim or cause of action arising out of participation in the Sweepstakes or receipt or use of the Prize. The potential Grand Prize Winner must sign and return to the Administrator, within seven (7) days of the date of notice or attempted notice is sent, an Affidavit of Eligibility, Liability & Publicity Release in order to claim the Prize. **Note: The Affidavit sent to the potential Grand Prize Winner will require that the Winner provide their Social Security Number to the Administrator, which will be used solely for tax reporting purposes**. The Winners will be responsible for all local, state, and federal taxes associated with the receipt of their Prize. The Grand Prize Winner must note that the value of the accepted Prize is taxable as income and an IRS Form 1099 will be filed in the name of the Winner for the value of the Prize. The Winners are solely responsible for all matters relating to the Prize after it is awarded. If a Prize or Prize notification is returned as unclaimed or undeliverable to the potential winner, if a potential Winner cannot be reached or does not comply with notification instructions within twenty-four (24) hours from the first notification attempt, if a potential Grand Prize Winner fails to return requisite document(s) within the specified time period, or if a potential Winner is not in compliance with these Official Rules, then such person shall be disqualified and, at Sponsor’s sole discretion, an alternate Winner may be selected.\n\n
\n
\n\nBy accepting a Prize, where permitted by law, the Winners grant to the Released Parties and those acting pursuant to the authority of Sponsor and the Released Parties (which grant will be confirmed in writing upon Sponsor’s request), the right to print, publish, broadcast and use worldwide IN ALL MEDIA without limitation at any time their full name, portrait, picture, voice, likeness and/or biographical information for advertising, trade and promotional purposes without further payment or additional consideration, and without review, approval or notification. The Winners also acknowledge that Released Parties have neither made nor are in any manner responsible or liable for any warranty, representation, or guarantee, express or implied, in fact or in law, relative to their Prize.\n\n
\n
\n\n**DISPUTES**: All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules or the rights and obligations of Entrants, Administrator, and Sponsor in connection with the Sweepstakes shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other state’s or jurisdiction’s laws. By participating in the Sweepstakes, Entrant agrees that: (i) any and all disputes, claims, and causes of action arising out of or in connection with the Sweepstakes, shall be resolved individually without resort to any form of class action; (ii) any judicial proceeding shall take place in a federal or state court within the State of Florida; (iii) any and all claims, judgments , and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Sweepstakes, but in no event will attorney fees be awarded or recoverable; (iv) under no circumstances will Entrant be permitted to obtain awards for, and Entrant hereby waives all rights to seek, punitive, incidental, exemplary, consequential, special damages, lost profits, other damages, and/or any rights to have damages multiplied or otherwise increased; and (v) Entrant’s remedies are limited to a claim for money damages (if any) and he/she waives any right to seek injunctive or equitable relief. \n\n
\n
\n\n**SEVERABILITY**: The invalidity or unenforceability of any provision of these Official Rules will not affect the validity or enforceability of any other provision. If any provision of the Official Rules is determined to be invalid or otherwise unenforceable, the other provisions will remain in effect and will be construed as if the invalid or unenforceable provision were not contained herein.\n\n
\n
\n\n**MISCELLANEOUS**: These Official Rules contain the full and complete understanding with respect to the Sweepstakes and supersede all prior and contemporaneous agreements, representations, and understandings, whether oral or written. The headings herein are for convenience only, do not constitute a part of these Official Rules, and shall not be deemed to limit or affect any of the provisions hereof. No amendment to, or waiver of, any provision of these Official Rules shall be effective unless in writing and signed by both Sponsor and Administrator. The waiver by Sponsor or Administrator of any provision of these Official Rules shall not constitute a waiver of any other provision herein. The rights and obligations hereunder may not be assigned by Entrants, whether by operation of law or otherwise, without the prior written consent of Sponsor, and any attempted assignment in violation of the foregoing shall be null and void. These Official Rules shall be binding upon, and inure to the benefit of, the permitted successors and assigns of Sponsor, Administrator, and Entrant.\n\n
\n
\n\n**WINNERS LIST REQUEST**: To request confirmation of the first name, last initial, city, and state of residence of each Winner, please send a self-addressed, stamped business size envelope, by February 20, 2025 to ASC/VCSphere Sweepstakes Winners List Request, 300 State St., Suite 402, Rochester, NY 14614.","createdAt":"2024-05-01T07:29:05.231Z","updatedAt":"2024-05-28T12:20:13.642Z","publishedAt":"2024-05-01T07:29:06.873Z","locale":"en","localizations":{"data":[]}}},{"id":59,"attributes":{"slug":"us-only-checkbox-label","title":"us-only-checkbox-label","content":"I confirm that I am a U.S. or Canadian resident","createdAt":"2024-06-19T19:17:27.169Z","updatedAt":"2024-06-24T13:28:59.673Z","publishedAt":"2024-06-19T19:17:28.553Z","locale":"en","localizations":{"data":[]}}},{"id":60,"attributes":{"slug":"only-us-checkout-icon","title":"only-us-checkout-icon","content":"

\n\n\n\n\n\n

\n BEST PRICE GUARANTEED\n

\n We believe in premium stays, not premium prices.\n This special promotion is US & CA citizens only.\n

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